Ananea Kleopatra Beach

"I have thoroughly enjoyed my stay at Ananea Kleopatra Beach. The hotel is centrally located, with beautiful, comfortable surroundings, a lovely beach area and plenty of shops within easy walking distance. I travelled to Alanya for dental treatment, and the hotel’s convenient location made attending my appointments and exploring the surrounding area very easy. It was an ideal choice for combining treatment with a relaxing holiday. The standard of cleanliness throughout the hotel is exceptionally high. The rooms and communal areas are beautifully maintained, creating a fresh, comfortable and relaxing environment. Breakfast is excellent, offering a wonderful selection of high-quality food. Although I stayed on a bed and breakfast basis, I would imagine the other dining options are equally impressive. The restaurant staff deserve particular recognition for their consistently friendly, kind and welcoming approach. As a solo traveller, I especially appreciated their warmth and hospitality, which contributed greatly to my enjoyment of the hotel. I would also like to give special thanks to Çiğdem from housekeeping, who was personable, approachable and attentive throughout my stay. She respected my preferences regarding housekeeping while ensuring that fresh drinking water, clean bedding and additional toiletries were provided whenever required. Her pleasant manner and willingness to accommodate requests were greatly appreciated. My only disappointment concerned the attitude and approach of the beach attendants. On more than one occasion, I found their manner unwelcoming and lacking the friendliness and courtesy consistently demonstrated by other hotel staff. As a solo traveller and person of colour, I was looking for a comfortable shaded space on the beach. When I requested assistance, I was simply pointed in a direction without any explanation, smile or welcoming gesture. I found these interactions dismissive and was left feeling uncomfortable and unwelcome. I raised my concerns with Guest Relations, who listened and apologised, which I appreciated. However, I feel the beach staff would benefit from greater attention to customer service, particularly in making all guests feel equally welcome, comfortable and valued. Fortunately, this was in marked contrast to the warmth, kindness and professionalism demonstrated by the restaurant, housekeeping and other hotel staff throughout my stay. Overall, this is a lovely hotel offering excellent accommodation, exceptional cleanliness, a fantastic breakfast, a convenient central location and genuinely welcoming staff. Despite my disappointing experiences with the beach attendants, I have thoroughly enjoyed my stay and would happily recommend the hotel. I would certainly consider returning."

"Lovely holiday with teens.Good location by the beach. Inan was very welcoming. Good breakfast,bit confusing AI-consept. Had 3 massages. Bring earplugs for a good sleep. Loved the cats around hotel😻"

"We had a wonderful vacation at this hotel. It was our second time here in two years. We feel really at home here, and the hotel has very welcoming and helpful staff. We’d especially like to thank Dilan in the restaurant—she’s sweet and helpful, with a lovely smile. We’d also like to thank Ilan, the spa and massage therapist—a mature, very pleasant, and helpful person. We’ll be back next year."