Les Orangers Beach Resort and Bungalows

"Cant believe how bad resort has become ,less staff ,food revolting and ants crawling over food and flies everywhere, 30 of us holidaymakers had meeting with manager about drinks always running out I.e no lemonade or beer for days and Fanta only on for one day and how disgusting the food was and he said he would do us a nice meal wich we replied should be everyday, cushions on sunbeds and chairs all stained . Our room had no hot water for 12 days and ants all over the place , towels were ment to be white but were grey and worn out, archery only had 2 arrows and 3 mixed darts with one broken, as one waiter told me since new owner laid off a lot of staff he's doing job of 3 people hence why drinks take ages to come, health and safety is no existent I.e hand rails wobbly and nearly falling off ,sewage smell in beach restaurant for the whole 14 days plug sockets hanging off In your room, everything reported daily to manager and ño easyjet rep to help you, had to survive on eggs in morning and eating out at night. Only nice thing about hotel is the beach would rate it a a weak 2 star and highly recommend you avoid till hotel sorted"

"A wonderful girls’ holiday kind people, beautiful beach and the perfect place to switch off We stayed at The Orangers for a week on a girls’ holiday, and honestly, what a holiday we had. I read so many reviews before going, and they were really helpful especially the ones mentioning tipping so we made sure we always tipped the staff who looked after us. We arrived late at night and unfortunately one of our rooms had been allocated on the wrong floor, so I spent the first night there before being moved the following morning. I had paid extra for a sea view on the 4th floor, and it was absolutely worth it. Waking up to that view every morning was just dreamy. The room was large, the bed was really comfortable and yes, the rooms are dated, but that genuinely didn’t bother us at all. The only English TV channel was BBC World News, but let’s be honest, it was mostly just background noise anyway! The food was really good. Mealtimes could sometimes get a little chaotic, but our wonderful waiter Masam looked after us so kindly and was an absolute credit to the hotel. The fresh pasta made to order was lovely, and we really enjoyed the salads and desserts too. I would suggest having a little more signage around the food as sometimes it wasn’t obvious what everything was. And a special mention for the lovely lady making the crepes each morning she was so sweet always singing! The pool staff couldn’t have been nicer. They were so helpful, we never once struggled to find a sunbed, and the drinks service was brilliant and consistent. The iced coffees and mojitos are definitely worth trying! And the beach… absolute heaven. We swam in the sea every single day. It was honestly one of our favourite things about the resort. The staff at the lunch restaurant were also some of the sweetest people we met. Fresh, full-sized pizzas, and the chef actually coming out to ask what we fancied little touches like that made us feel so well looked after. And I have to give a huge shout-out to the animation team Jim, JJ, Lulu and Mido. The energy they put into everything is incredible. They made us feel so welcome from the minute we arrived and really added to the atmosphere of the whole holiday. We genuinely didn’t leave the resort for the entire week, and that tells you everything. We went for a relaxing girls’ holiday and that’s exactly what we got beautiful beach, lovely food, plenty of sunshine and, most importantly, so many genuinely kind people. Thank you to everyone at The Orangers for looking after us and making our week so special. We’d happily come back. ❤️"

"The stay leaves an impression of disappointment. While the establishment's grounds are particularly beautiful, vast, and well-maintained, the quality of the hotel service is, however, clearly lacking. The welcome and service constitute a first disappointment. Upon arrival, the information provided regarding the hotel's operations, services, and amenities is virtually nonexistent. Customer support is therefore insufficient for an establishment offering an all-inclusive package. **Service at the restaurant is particularly disappointing.** The staff seems to lack guidance and supervision, with mediocre service quality. Certain behaviors toward guests are unpleasant and give the feeling that the service is endured rather than provided with professionalism. A particularly unpleasant experience with a server, during the water service, reinforced this feeling. **Dining, however, is the main negative point of the stay.** The selection is very limited and rarely refreshed, which seems difficult to reconcile with the level of service expected from an all-inclusive hotel. From the first few days, some basic products were missing at breakfast, notably butter and dairy products. The quality of the dishes is also very uneven: little choice in meat, repeated presence of liver, side dishes often limited to fries or pasta, and Tunisian specialties whose quality was disappointing. The fruit selection is not very varied and the desserts are very repetitive, with uninteresting taste quality. Finally, the **apparent reuse of certain preparations between different meal services** is particularly regrettable. Dishes served at lunch could, for instance, be offered again in the evening in a different form. This gives an impression of a lack of freshness and very extensive management of leftovers. In summary, the main problem with this establishment is not its setting, but rather the quality of the service offered. The magnificent park is not enough to compensate for insufficient hospitality, very inconsistent dining room service, and above all, a particularly disappointing dining experience, both in its variety and its quality. The whole thing gives the impression of an establishment whose level of service and dining has clearly deteriorated."