Holiday Inn Express Edinburgh Royal Mile

"Fantastic customer service! Dimitri went out of his way to help and could not have been more helpful"

"We stayed here for the fringe in August and the receptionist was lovely and welcoming. Location perfect for the pleasance and room clean and a comfortable sleep. Breakfast was good in the morning however I need to be honest. Our family at breakfast witnessed an older gentleman called David (staff member) being extremely rude and unprofessional towards a younger staff member.To remove something from someone’s plate to take it back around to put it back at the hot plate was disgusting…. There was no need for his performative disgusting conduct towards another human being let along a younger staff member. I honestly hope that younger staff member is okay. Shocking behaviour!"

"Ideally located in Cowgate just a short walk to Royal Mile and only 10 min walk to Edinburgh Castle. We visited all the main attractions and areas like Holyrood Park (for Arthur's Seat) and Calton Hill both only a 14 minute walk. There is a handy convenience store just opposite, Hotel itself is clean and tidy with a breakfast room on the lower floor (all floors accessible via lift). Breakfast selection is basic but adequate with a choice of hot and cold foods (sausages, bacon, hash browns, beans, scrambled eggs, toast , croissants, muffins, choice of cereal, tea, coffee, hot chocolate and fruit juice). We stayed in room 301 which had a good view towards Arthur's Seat, but the room was set up as accessible and the bathroom was a wet room with the shower in the corner. Unfortunately the whole floor was level and so the whole floor flooded when using the shower! So ask for a non- accessible room if you don't need it!"