Kimpton Clocktower Hotel

"Overall a lovely hotel. Friendly staff & lovely rooms with quality bedding etc. Free drinks between 5pm & 6pm really great The downside was the bar area at night was like a nightclub. It didn’t the fit the hotel at all. We came in from dinner & would have liked a drink listening to calming background music, also the bar area was cold so we sat in our coats ( not great for my parents who are in their 80’s) Breakfast choice was good although the hot buffet was not hot, only luke warm"

"Stayed at this hotel during October half term. Good location for getting out and about, good railway links and nearby parking, Quite an old building with lovely features, Nice lobby area and friendly staff. Social hour is a lovely touch. The hotel bar open to the public and was very busy and noisy. However breakfast was absolutely DISASTROUS! they actually ran out of food and not enough staff on and having to pull staff from other areas who didn’t have a clue and were not impressed that they were there. We were queuing up like school children at lunchtime! When we finally sat down we were surrounded by dirty plates and missing cutlery on our table. The pastry counter was empty as were most things on the hot buffet. One of the mangers ‘Fran’ did apologise to us and others and tried to accommodate people as well as dealing with staff. Day 2 (Tuesday) was a little better but still very little food but more staff who seem to know what they were doing. Need to give a shout out to Jonathan and Tanya who stayed calm under pressure unlike others who were complaining when asked for items, that they didn’t work in this area! I asked a staff member who did work in that department for a tea bag which came in a shot glass and a teaspoon just thrown on the menu of our table. It was half term a busy time but come on get yourself organised to cope with busy times,get more staff and buy enough food in. This breakfast experience is not one we are accustomed to!"

"Our stay at the Kimpton Clocktower in Manchester was wonderful. The building’s architecture is absolutely stunning, making the hotel feel grand and elegant. The room and bathroom were excellent spacious, clean, and well maintained. However, the bed was quite firm. My wife and I experienced some back discomfort, which is unusual for us. Breakfast was very good, and we later noticed that other guests had the option to order à la carte, which looked like a lovely addition to the buffet. Overall, a beautiful hotel with exceptional architecture and service, but be aware that the bed might not suit everyone’s comfort preference."