196 Bishopsgate

"Thank you so much for making our stay at 196 Bishopsgate so memorable Dear D'montrio Hotels London Management Team, I am writing to express our heartfelt appreciation for the wonderful experience we had during our 9-night / 10-day stay at 196 Bishop Street, London. From the moment we arrived, we felt welcomed, comfortable, and genuinely cared for. The entire experience was truly memorable, and a huge part of that was because of the exceptional people who looked after us. We would especially like to extend our special compliments and deepest appreciation to Abi, Poorva, and Danica. Each of them went far beyond what one would normally expect. They were incredibly helpful, warm, attentive, and always willing to go the extra mile to make our stay comfortable and special. Their kindness and willingness to help made each and every moment of our stay even more enjoyable. It is rare to come across people who make guests feel so genuinely valued, and we feel that Abi, Poorva, and Danica deserve 10 stars out of 5 each ! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Their dedication and hospitality truly reflects the kind of service that leaves a lasting impression. Please convey our sincere thanks and appreciation to all three of them and acknowledge them for the outstanding service they provided. We will look back on our stay at 196 Bishop Street with wonderful memories, and we are truly grateful to the entire team for making our time in London so special. Thank you once again, Abi, Poorva, Danica, and the entire D'montrio Hotels London team. You made our stay exceptional, and we could not have asked for a better experience. Warmest regards, Annavi, Deepika and Hemant Sachdev"

"I have a booking confirmation with 196 Bishopsgate, booked and confirmed since November 2025. Now 6 weeks prior to my arrival, 196 Bishopsgate email me to say they are undertaking renovations and the Penthouse Apartment I booked, is no longer available. They have re-advertised for 3 times the price AVOID THIS PROPERTY SO YOUR HOLIDAY PLANS ARE NOT DISTRIBUTED."

"I've never had such a bad lodging experience. My water heater broke down while I was taking a shower and I ended up taking cold water. What's more, I had to move from room to room in the middle of the night, but I couldn't bathe in hot water because the water heater was broken in the other room. The hotel had promised to fix the water heater the next day, but as a result, it was not repaired enough and the next day only warm water was served, so they gave up the bath. The heating system is broken and it is a difficult inn to spend time in winter. It is not enough for hygiene, with parts of the previous guest's teeth brushing falling off, and if you can afford it, you will regret never choosing another place to stay. It's obviously not the quality of a four-star hotel, I think there are more two-star hotels that are a little better."