Malmaison Brighton

"Fabulous stay for the marathon! Set in a lovely harbour the hotel is perfectly positioned around the road closures for the marathon!"

"We stayed here for one night. It was a lovely hotel and the staff were great. The bed was super comfortable. We were on the third floor inland looking. Our room had tea and coffee making facilities and came with shower gel, shampoo etc. we had trouble connecting to the chromecst the staff came to our room promptly to help and reset the WiFi and it did work after that. The only negatives were that our towels had rips in them, we aren’t sure how those were missed. But Also our bathroom floor had a considerable amount of pubic hair on the floor! . The hotel facilities were nice and we had a lovely touch of free cocktails for my partners birthday. We enjoyed our drinks and sat out overlooking the marina. We would stay again, hopefully with a slightly cleaner bathroom."

"Food was very good, particularly the steak. We don’t drink, and tried the non-alcoholic cocktails which were superb. The hotel was very clean. On the room, there was a lack of storage space for clothes - good job it was only a two night stay. And, there was only a few squirts left of shower gel on our first night. The bar staff were pleasant and welcoming. However, the big let down was the food service. On our first night, after ordering our drinks and food, we waited 45 minutes for the drinks to arrive and a further 30 minutes for our first course. The excuse was ‘we’re very busy” but there was a handful of people dining that night. The next afternoon, we ordered some ice cream for our daughter and asked for this to be brought to our room. After 40 minutes, it hadn’t arrived and we received a call from reception to check if we’d received it - we hadn’t. It did follow ten minutes later thanks to reception. Also, I would have preferred to have settled the total bill at then end, but couldn’t as we weren’t provided with “pink ticket” by reception upon arrival. A minor oversight, but it all adds up. Would we stay again? Yes, but the restaurant service would need to be much better."