RIU Madeira

"What a fantastic holiday and renewed our faith in all inclusive. Good selection of food for everyones pallet. Food served all day from different restaurants. You are set back from other hotels, but theres no noise and everythibg is so relaxed. Rooms are spotless, staff are friendly. Drinks available all say...just a tip. If you like aperil spritzer like me ask because its under the counter. ...hint hint. Three swimming pools, for an extra charge you can have a massage Hertz hire cars from the hotel £70 for the day. Free shuttle to Funchal from the hotel and back, but used uber to get back. (8 euro). Looking to return next year."

"Good food and service by Reception, Dining & Bar staff, is severely let down by POOR EVENING ENTERTAINMENT!!! I have read many other reviews that state this, but RUI online reputation manager just repeats the same old thing, yet nothing is done! The music is so slow that the performers sing and completely dated. They play old songs from the 60s that are so slow. There are absolutely no dance tuned, and certainly no songs from this century! There is also zero engagement from the animation team. It’s clear that there is cutting corners. Some of the shows were like watching teenagers do very basic performances from their dance schools!! I also felt like that I was being entertained as though I was in an old people’s home! The only exception was the ‘Hot Cross Bun Band’ and the Elton John tribute. RIU Hotel Madeira needs to give its entertainment a real revamp and update, if it is going to attract new guests.Entertainment such a let down compared to the RIU hotel we visited in Morocco last year."

"Maria Belim, fantastic lady, I really cannot thank her enough in everything she has done for us. Prior to us arriving in was having a very stressful time on the riu app and im normally calm and collected, unfortunately my father passed away. The room is beautiful the staff have been fantastic, flowers arranged for my room are absolutely gorgeous. Its been a difficult week but the hotel staff again have been great. The food has been lovely and fresh. The cleanliness is outstanding, free bus into town very popular and a great facility to be able to use. Great service of hospitality in all areas. Highly recommend"