Marina Club I Estibordo

"Of all the places we stayed during our two weeks hiking the Rota Vicentina in Portugal, this was hands-down the absolute worst. We were incredibly excited about our trip, but our experience here completely ruined the mood. To start, the staff are unbelievably rude. From the moment we checked in, we were treated like an inconvenience rather than paying guests. Every request was met with attitude, indifference, and a complete lack of helpfulness. The rooms are hot, and dirty with several faulty outlets. From the moment we walked in our room, we were hit with a smell that shifted between stale mildew and sewage. To make matters worse, the air conditioning did not work at all. We were left sweltering in a hot, suffocating room that constantly smelled like an open drain. When we raised these issues with the front desk, the staff completely dismissed our concerns and did absolutely nothing to fix it. Do yourself a favor and book somewhere else. This place is poorly maintained, and managed by a team that clearly does not care about hospitality or guest comfort."

"Just got back from a great stay at this hotel. Reception staff were friendly and nice when checking in and answered any questions we had. The hotel reception and hallways are very clean and smell nice. The one bedroom apartment we stayed in was also clean but did have some dust and hairs on the floor. It was very spacious and had a fully equipped kitchen which was handy for cooking breakfast. The drawers and cupboards in the kitchen are tin / stainless steel and are showing their age and are difficult to keep clean. The window in the kitchen was broken and did not open. The living area was large with 2 single sofabeds that can be pushed together to make a big bed. Air con was great but wasn’t needed all the time as the apartment was a nice temperature. Bedroom was also large but didn’t have many coat hangers in the big wardrobes. Bathroom was clean but slightly old fashioned and the drain took a while when draining water as it was slightly blocked. We had a corner apartment and the balcony was large. The pool area was good but is showing its age with loose tiles and chipped paint. The pool was very cold and not heated. Location was excellent, right in the lovely Marina, close to bars and restaurants and a 10 mins walk to the old town and beach. Train station was just 2 mins walk away and great if you want to go to Faro for the day. The weather during our stay was perfect and sunny but did get a bit cool on a couple of nights due the Lagos being windy. I had a really lovely time at this hotel for the price we paid and would absolutely return ."

"The Marina Club Resort is perfectly located in the marina - a short walk from many restaurants and just across the bridge to the rest of Lagos. Our room had a seperate bedroom which meant lots of room to spread out for our family. The room was very clean and had a kitchenette with a fridge, microwave and dishes. The swimming pool was great with plenty of lounge chairs. While the resort was lively, it was very quiet in our room. My only complaint was with the staff who were uniformly miserable and unhelpful. A cleaner yelled at me for walking down the hall to my hotel room, the person staffing the snack bar refused to sell me a snack, the receptionist was incredibly rude. It is just puzzling that such a nice hotel can have such terrible service."