Quality Hotel Saga

"I travel to Tromsø for work about twice a month, so over the years I’ve stayed in pretty much every hotel in the city. Without a doubt, Quality Hotel Saga is the one I like the most, and the place I keep coming back to. The rooms are super comfortable, and the beds are easily the best I’ve tried in Tromsø. After long workdays, I really appreciate how good the mattresses are – I always sleep well here, which honestly doesn’t happen everywhere. The location couldn’t be better. It’s right in the center, with great views of the Cathedral, and you can walk to all the cafés, restaurants, museums, and attractions in just a few minutes. Whether I’m heading to meetings or want to grab a bite and enjoy the city, everything is close. The staff make a big difference too. Everyone is friendly and helpful, and I have to mention Merethe at reception – she’s always welcoming and goes out of her way to make things easy for me. As a frequent traveler, that personal touch really matters. Breakfast is another highlight. There’s a wide selection, everything is fresh and tasty, and it’s definitely one of the best hotel breakfasts in town. The only thing missing for me would be a proper espresso machine – but honestly, with all the options they already offer, it’s a small detail. Overall, I’d say this is the best hotel in Tromsø, whether you’re here for business (like me) or just visiting for leisure. Comfort, location, service, and breakfast – Quality Hotel Saga gets it right on all counts."

"I had booked the hotel because they advertised a sauna and gym in the hotel. None of this was available to me, sauna only in selected rooms. I sent an email the first evening and got a reply on day 2 that they should change their marketing..... On the 5th floor the internet was extremely bad, I pointed this out to the reception, they were aware of the problem and asked me to "log off and on" I had already tried this 10 times and it ended up that I used mobile data to be able to attend a couple of meetings on zoom. I would like to point out that the service among the cleaning staff, those at breakfast were great"

"We chose tais hotel because in booking,com they say they have an air condition, but they did not! Also the parking olot was full - I tried to cqncel my booking but they did bot aswer. I made the booking on late evening on Sunday 20.7. at 20 o'clock and coud not cancel it on 20 .7. At 22 o'clock eventhough not paid it. There was much nouce of birds and the room was hot."