Es Saadi Marrakech Resort - Hotel

"The only thing good about this hotel is the excellent location. From the broken drawers at the reception to the outdated rooms it was not a good experience. We tried to get a refund so we could go to a better hotel but they refused and unfortunately we were booked for 6 days. It was my birthday celebration week so this was so bad for my husband and myself. Some of the things are listed below: The rooms are outdated and require upgrading Pillow is made of stone so I had neck pain. Bed too small Fridge no layers Tv not smart so you can’t even watch Netflix since they didn’t really have nice movie channels. Bathroom stained and very old fashioned. Toilet flush very hard to push. The staff at the concierge and breakfast room were very nice though always trying to ensure we had all we needed. I can’t say the same for the staff at the reception though."

"The hotel is a bit dated but sufficient and clean. The restaurant, though, was fantastic. The wait staff at the restaurant, especially Zine, was very attentive and efficient and the food was amazing. Such a wonderful experience!"

"Best reception on the world thank you so much loubna and hiba for everything thank you I will come back soon as possible every thing was good specially the reception service"