Diwane Marrakech

"This is a lovely hotel - ignore the negative reviews. Yes there are a few cracked tiles here and there, but this doesn't affect the overall beauty of the hotel. Upon entering the reception area, which was very spacious and beautifully decorated in typical Moroccan style. We were met by a nice man on reception who saw to our booking speedy and efficiently. He told us about the tourist tax and upgraded us to a room with a balcony (which we paid for). We were taken to our room by the tall security man - he was a lovely man and we did have a laugh trying to get to the right room. Our room was on the top floor - which is what we wanted - the room was spacious and the maid even came in to make the two single beds into one huge king sized bed for us. We had a balcony which over looked the pool area which was lovely. The bathroom had a decent bath, shower over bath, bidet and toilet and sink with toiletries and lovely smelling towels. There was free to use safe and a small fridge with a freezer with a ice cube tray. There was no tea making facilities, but this wasn't an issue for us. There was glasses in the room though. The bed was very comfortable and the air con was ok - would have liked it a bit cooler but that was because it was extremely hot outside when we visited. We stayed on a bed and breakfast basis and found the breakfast selection decent - you could get a decent breakfast with juices, water and hot drinks. The omelette station was a great addition. The pool area was spotlessly clean and the pool guy Aziz was brilliant. Every day he would keep two beds in the spot we liked, he would check in on you throughout the day to make sure we were ok. The hotel provided towels for the pool area and Aziz would give you another one for your head. There is a lovely pool bar that serves food and non alcoholic drinks. You are not allowed to consume your own food or drinks by the pool / seating area. If the catch you, they will politely tell you its not allowed. There is a great terraced area to sit and have food and drinks and there was music played all day from abut 10.30ish. Inside the hotel there are two lifts - the main one we actually found slower than the other one. The faster one (to the left of the reception) is faster and has a glass window that you can see the outside while travelling up or down - scenic view Outside the hotel to the right less than one minute walk you will find a small shop that sells cans and bottles of pop, water, cigarettes etc (no alcohol) There are a few places to eat by the hotel but we can only comment on the Bey1961 as we did eat here. The hotel is in a good location to walk to many decent places to eat (see my other reviews) There is a very large shopping mall (Carrefour) about a five minute walk away and they have a designated section for alcohol. Carrefour literally sells everything. WIFI is very good indeed, we were able to stream and use social media and contact family in the UK, Late check out was available at a small charge we would definitely return to this hotel"

"Really good location, rooms are clean, and staff helpful. Air Con , fridge and clean towels daily. Breakfast adequate for most. It is old, but I would recommend for the price you pay, if you have Hilton expectation, then book a Hilton. Swimming pool is amazing, and Aziz the pool guy very attenuative"

"Highly recommend! Staff were amazing, very friendly and helpful, the security tall man was lovely. The bed was so comfy, air conditioning was great! So much around the hotel, shops, restaurants, tour pick ups from the hotel. Didn’t experience any noise. Eveything was clean. Great value!!"