Riad Reve de Samir

"My daughter, Camilla, and I went on a birthday treat to visit Marrakech. The hotel was lovely...right in the middle of the Medina which was perfect. The staff were just amazing and so efficient, so professional and so kind to a dear old soul like me ! Lovely little plunge pool on the top terrace to cool off which was so pretty and peaceful with a charming outdoor restaurant surrounding it. The rooms were very nice indeed. Scrupulously clean and plenty of space, and all the facilities required. We were very happy with everything about the Riad Reve de Samir . Thank you for looking after us Penny (and Camilla Wesson)"

"Poor experience. The location is ok but noisy and run down. The Riad itself did not live up to expectations. The photographs online make it look better than it is. Scruffy furniture in the communal areas do not lend for relaxation. Only 3 sun loungers which are left uncovered so are wet to sit on. Plastic flowers and foliage on roof terrace. Rooms very poor size and quality. Needs upgrading . No wardrobe / storage space so had to live out of suitcase for a week. Noisy rooms. Staff start talking loudly and moving furniture around very early. Showers appalling, sometimes the water would stop mid shower . Fixtures and fittings poor in bathroom. Breakfast consists of dried bread, piece of cake , fried cold pancake, plain yoghurt, lukewarm warm coffee . Service for breakfast very slow (30mins wait for cold coffee). We gave up on breakfast and ate out after day 2. All in all it’s more of a backpackers style riad for a one night stay more than a weeks holiday . Hostel more than hotel . Would not recommend. Not value for money."

"Rooms: basic is the best way of describing the room. An open wardrobe is provided but no hangers for clothes. We asked for some but were told that none were available. Living out of a suitcase for a week is not good. Be prepared for no real privacy within the room as sounds travel very easily with people outside sounding like they are in the room with you. Shower: I have added pictures for this. Cracked, uncoated plaster. Ingrained dirt with years of grime. Rawl plug holes and missing plaster where rails and fittings have been moved but no repair done. The riad has 40 rooms so showering when someone else is will be common. Expect the water to just stop in these circumstances or, at best, reduce to a cold trickle. There are no seals on the shower screen so the water will completely cover the floor of the room too. Just being in there felt unclean. The toilet lid didn’t stay up so it was against my back when sitting. The basin was old mosaic tiles well beyond their lifespan. A strong methane smell was present on many occasions. The roof terrace does not invite sun lounging. Too small and cramped to be comfortable. The ground floor pool is tiny with green mould developing over each day despite a morning clean. Don’t bother to take swimwear for a cooling dip as it is not an inviting environment. Breakfast is a bread roll and a small pancake accompanied by a tiny cake and plain yoghurt. The addition one day of a 4cm square of cold tuna pizza was laughable. Coffee is poor and lukewarm. Book your taxi independently as the riad adds their own fee on top. Also book trips independently (we used Get Your Guide) which was much cheaper than offered by the riad. Communal areas are small with seating for two groups only. Overall this was a stay to forget. When booking we only saw 4 and 5 star reviews which seems to imply some bias in the algorithm."