InterContinental Malta

"We spent 4 days at the hotel and we had a wonderful time. The breakfasts had a great variety the staff were extremely friendly and very polite. A very special mention has to go to Jovana and Tina who were extremely helpful and professional."

"We stayed for a week at the IHG, St Julians...our room wasn't ready at the time of check in, 15.00, the Reception Team said they would call us when it was. At 16.30 no call so we wnt back to Reception and we checked in...no apology for not calling us. We were given room 1331, the 13th floor is in need of a refurb, the carpets are marked and worn and there was always a musty smell. Our room was the same...badly in need of a spruce up, we couldn't use the balcony the furniture was dirty and we had a view of a back street - awful. The good news, breakfast was great as were the Team, very attentive and friendly. The same for The Lobby Bar...the team working round the pool were unorganised as was the service, a 30 min wait for drinks which they insist you order on an app and continually got our bill wrong...lots of sunbeds reserved for hours with towels and not used which is frustrating. The Beach Club was better... Now the location....great if you're 18, not so good if you're looking for a quieter time, its so busy!! We would go back to Malta, we wouldn't go back to the IHG."

"Dated and our room was not in great repair. The rooms have some sort of odd vinyl flooring, with unfinished edges. The rooms have function, the bathrooms are fine, but really not what I expected from the Intercontinental brand. On the plus side, our room was quiet, on the courtyard. The beach club is nice, go early if you want shade or loungers together. The coffee bar on the lobby level serves good espresso. And, the staff are very professional and follow through. There are too many rooms and too many guests, it's not what i would consider luxury or personal."