Staycity Aparthotels Venice Mestre

"We stayed here for three nights prior to embarking on a cruise from Fusina. The room was comfortable and clean. We didn't use the kitchen at all so I can't comment on how well stocked that was. The location was convenient for getting the train into Venice. We didn't explore locally much, but there was a large supermarket and a nice cafe/bar within a few minutes walk. We did hear some train noise early in the morning, which didn't bother us, but might disturb some people. We didn't use any of the facilities, such as as the laundry, breakfast or fitness room, but it seemed that you had to ask staff for access to the fitness room. The only real issue we had was with a couple of the staff. When we checked in we asked about late check out as I had booked it online but hadn't been charged for it. The man at reception started on a bit of a confusing rant about how they couldn't guarantee it and we would have to ask the following day, because if we checked out late they wouldn't have time to clean the room between guests. We just nodded along as it was late and we were tired. The next day, as we left the hotel, my husband told reception that our remote control didn't work and could someone please look at it? The woman at the desk said we would have to bring the control down. He said "can't maintenance go in and check it?" and he was told no. When we got back that evening he took it to reception and was spoken to quite rudely and told that there was nothing wrong with it and it did work. However, they replaced it. On our final morning we asked someone different about checking out late. She was absolutely lovely and sorted it out for us as well as helpfully arranging a taxi for us. So the staff experience was definitely mixed, but ended on a good note."

"We are just on our way to the airport to return home after a wonderful 3 night stay at Staycity. The staff were so kind and helpful. Nothing was too much trouble. Rose was especially kind to us and our children when we were leaving- thank you. The aircon in our room was a life saver and a welcome break from the extreme heat during the heatwave. The room was clean, spacious and perfect for our family stay. The kids enjoyed 2 seperate sofa bed/chairs and had a really good night's sleep all 3 nights. The hotel is a 5-10 minutes walk from the train station with direct access to Venice. There is also a big supermarket less than 10 minutes walk away. This was ideal for us as the kids wanted to go back to the apartment for food after our first day exploring and a late flight the night before. Thank you Staycity - we would highly recommend you to our friends and family and would definitely stay again."

"We all know rooms in Venice are tiny and extremely expensive. We were originally planning to travel as a family but ended up going as a couple but we kept this hotel. One concern was getting to the airport in the middle of the night from Venice. Water taxis run about $200 to the airport. The good: 1) A living room and a separate bedroom. Ideal for families. Lots of room to spread 2) Small kitchen with all the utensils and cups, and plates that you need 3) Close to the train station and from there a short 10 minute ride into Venice The negatives: 1) Gym was tiny, not well equipped. Basically useless 2) No housekeeping. They clean the units once a week If you are a family and you're on a budget this is a good option for Venice. If you are looking for historical or luxurious accommodations stay elsewhere."