"Clean and safe hotel in a great location between the Duomo and SMN. Air conditioning was great as it was very hot in Firenze. Just a bit disappointed in their policy not being flexible for adjustments. Specifically I booked 2 rooms each with 2 adults. 1 adult cancelled for medical reasons. We did not expect a rate adjustment for the 1 room but that would have been what a top rated hotel would do. The disappointment was that we were charged for 2 breakfasts/day with only 1 person in the room (note this was not a prepaid rate). I asked 3 different front desk personnel and they said that is the way the room was booked. More about common sense and principle than the cost."

"Top location, amazing staff and very good rooms. The breakfast was super fresh and with very good quality."

"We stayed for 3 nights. The hotel is wonderfully located, very clean and a modern bathroom. Staff here were fabulous. We had breakfast included with our stay and that was great. The breakfast room included an outdoor terrace. One thing that would make this stay a five out of five would be allowing the terrace to be open at night so we could enjoy a glass if vino, looking at the beautiful Duomo all lit up! Grazie Mille for a wonderful “home” in Florence."