Starhotels Business Palace

"Hotel is very old with a serious lack of maintenance specially in the room, seems to have the same infrastructure since the 80's. This is supposed to be a "4-stars" hotel, but it's no even a 2. Located far from Milan centro, but very closed to M3 subway is the only good thing this hotel has. We stayed 3 nights in June and during our stay, they charged several pre-authorization fees to our bank account and told us these will be refunded/released after the final check-out invoicing. Two weeks later there are some charges that has not been refunded yet. We've tried reaching out directly to the hotel via email or phone so many times explaining the issue and no response was received so far. We wouldn't recommend staying here at all, unless you want to have headaches instead of holidays."

"From the start the hotel was welcoming. Staff very helpful and knowledgeable. Hotel room was very large for family of four. Double bed in the bedroom and twin beds in the lounge area. Coffee maker in room, along with welcome biscuits , water and gifts for the children. Breakfast buffet was good with a good selection of food. Parking at the hotel was easy and free. The location was fantastic. Right beside the metro station and 12 minutes straight into Milan. "

"Rooms are OK. Absence of air conditioning was a surprise and prompted the necessity to open windows. Experienced some neighbourhood noise during the night and the surrounding area looks dinghy. The venue was clean and our provided breakfast pack for our early departure was OK."