"This is, quite frankly, the best hotel we have ever stayed in. We stayed for a week while visiting Sorrento this year and we were devastated to be leaving. It had been a hard year for our family, and my mother had injured her knee just before we went, making mobility difficult. We were desperate for a relaxing getaway where we could relax and enjoy the Italian coast while being mindful of her injuries.
The rooms are beautifully appointed, clean, and the housekeeping staff are incredible. The rooms were always refilled with amenities, fresh water and the beds were always made immaculately. If they notice you have dirty laundry, they provide bags for it to keep it out of sight. They are happy to schedule cleaning for later in the day if someone in the party is in the room through the morning. There is a laundry service available and room service is incredible. Yes the rooms are perhaps a little smaller than hotel rooms across the world, but this was absolutely not a concern for us. The balcony was beautiful and I spent many nights out there!
The breakfast is divine. The food on offer is just spectacular, fresh and locally sourced, and the staff are happy to tell you about the origins of all that is on offer. Aside from the buffet selection, there is a variety of freshly cooked breakfast dishes that can be ordered from the menu. The coffee is spectacular and you have never met such friendly and attentive staff. The bar by the pool does a wonderful lunch spread of fantastic food and drink from 12pm - 3pm, including some of the best pizza we have ever had and the bruschetta was addictive. There is a wonderful selection of brilliant restaurants around the hotel, including several partner restaurants with brilliant sunset sea views.
A huge thank you to Carmen, who was always so kind and helpful, and the incredibly kind blonde lady who's name we unfortunately did not get but who was always so helpful, and who we ran into on our way back to the airport! She kissed our cheeks and wished us a safe flight - so kind!
Vista Sky Bar was a wonderful experience. Yes its luxurious but the service and food is well worth the price. Another huge thank you to Antonio and Michael, who made our night absolutely delightful, and were very patient with my father who can sometimes find dining out a little difficult. They answered his questions with patience and made him laugh so much! The view was as beautiful as advertised!
On our second day, we took the hotel's smaller yacht out for a day trip to see Capri and the Italian coast, at the suggestion of Guiseppi at reception (thank you for being so kind despite my father's embarrassing attempts to haggle with you) who told us the weather would be impeccable. He was right!
The boat trip is one of the best things we have ever done. The boat captain, Marco, was incredibly thoughtful, kind and knowledgeable. Despite claiming his English was poor, he was able to converse with us easily. His English was far better than our Italian! He took us to five or six beautiful hidden spots around the coastline, including hidden caves, and a small freshwater waterfall running through the remains of a Roman villa, letting us run our hands under the water. It was the most magical thing I have ever seen. We swam in the sea and he even had beer for the men!
The restaurant he recommended on Capri Island (Bagni Tiberio) had some of the freshest seafood we have ever tasted. Capri itself was beautiful, but be advised it gets very busy and there are long queues to get up and down the island!
The pool area is immaculately maintained, and the staff were so helpful, offering fresh towels, umbrella services and free little drinks. The pool was amazing and I spent many hours in the jacuzzi! The seating options are varied and all incredibly comfy. Another huge thank you to Alessandro and young Rafello who were incredibly charming, kind, and patient with my parents.
Hotel Mediterraneo is stunning inside and out. It is maintained to incredible standards, and we have never had such friendly and helpful staff. Do not hesitate to book this hotel, we can guarantee you will not be disappointed. We are already planning our trip back next year!"
