Lindos Village Resort and Spa

"1/5 — Extremely Disappointing Stay at Lindos Village Hotel We arrived quite late at Lindos Village Hotel, and the man checking us in (Theodores) told us we were being given a free upgrade. Originally, we had booked two Deluxe Sea View Rooms, and he said we were being upgraded to Panoramic Sea View Rooms. At first, we were really pleased — but our happiness didn’t last long. When we got to the rooms, there was absolutely nothing 5-star about them. The bathroom was atrocious — nowhere near what you’d expect from even a basic hotel (see attached photos). We immediately went back to reception and asked to move to the rooms we had actually booked, as the “upgrade” was clearly not an upgrade. We were told that no other rooms were available and to “stay one night and see how we felt.” What happened to the original rooms we booked? What would have happened if we had said no to the “upgrade” in the first place? When we tried to shower, we discovered that the toiletries had been watered down, and worse — the water didn’t drain properly, flooding the entire bathroom floor. We reported this to reception, but were told to wait until the next day. The next morning, we went to reception as instructed and were told to wait around until a room became available. We had plans to explore Rhodes, but we were told to stay nearby to view a new room once other guests checked out. We waited until 4 p.m. before being shown just one room, even though we needed two. The first group moved, but the “new” room wasn’t much better. The same flooding issue persisted, the toiletries were still watered down, and the view definitely wasn’t a Deluxe Sea View as advertised. The next day, we asked again for a room for the second group. We were told to wait again — another wasted day of our short trip. When a room finally became available, it was even worse, and due to my sister’s mobility issues, we had to stay in the first room. We also asked for an iron and ironing board. We were given an iron for just one hour, but when I asked Theodores for an ironing board, he said, “We do not have one because…” and never finished the sentence. We had seen housekeeping taking ironing boards from other rooms, so clearly, that wasn’t true. We eventually spoke to the manager, who informed us that because it was the end of the season, many of the other rooms were closed. If that’s the case, why advertise and charge for 5-star rooms that aren’t even available? When we mentioned the watered-down toiletries, she sent housekeeping with fresh, unopened ones — proving our point. She also said we could call housekeeping after showering to mop the flooded bathroom, which we found ridiculous, especially as it was a slipping hazard for my sister. We tested this — called at 11:58 a.m., but returned at 10 p.m. to find the bathroom still flooded and untouched. To make matters worse, the indoor swimming pool — which was advertised as one of the hotel’s key amenities — had been completely drained and was not in use, with no prior notice given. Our entire trip was ruined waiting around for rooms we had already paid for, dealing with poor maintenance, dishonesty, and completely unprofessional service. We left the next morning feeling disappointed and frustrated, having missed out on seeing Rhodes entirely. This hotel is not 5-star quality in any way — it’s poorly maintained, mismanaged, and misleading in its advertising. I would not recommend it to anyone"

"What an absolutely lovely stay, from the moment we arrived we were treated so well by all members of staff. Our room was clean and spacious with every amenity you could want and need, our sea view as requested was a delight. Especially in the morning. Breakfast was amazing lots and lots of options. Pool area and bar was clean, with tasty snacks and drinks. The only downside for us was the location. It’s quite isolated which is lovely in one respect but when your only on bed and breakfast it’s a lot to pay 15 euro to lindos each night for food and then 15 euro to return, it adds up. There just isn’t many food options a walk away from the hotel. Other than that for a relaxing child free break it’s perfect. Thank you for a lovely stay."

"I won't waste too much of your time. If you are thinking you're getting a 5 star, 6 restaurant hotel "experience" then look elsewhere. This place is terrible. Nothing works and is either broken, dirty or they want to charge for it. - Not Five Star - They even charge for Water at your Half board evening meal! - Food lacking, lacklustre, slow and the staff just follow you about. Creepy and weird - Advertised as 6 restaurants. In reality you have one! The pool bar is extra and there is one more a La carte. Also extra and empty so this is a one restaurant and one snack bar hotel but the snack bar is extra - We had to change rooms. First room was disgusting - Second room. No water. No coffee. No ability to even plug in the coffee machine. - They then wanted 2 Euro for coffee pod. We had no tea or coffee making facility in the three awful nights we were there. - TV not usable. Placed on the vanity unit. Wifi does not work with the TV reliably and nor does mirroring. - You have to ask for tables to be made up at breakfast. - No USB or even sockets in the bedroom so unable to have phones near beds. Some might say a good thing. I agreed but give us a choice. This is a Five Star hotel after all. Only decent things are sunrise, Lindos and checking out!"