"We had a fantastic holiday here and would happily return without hesitation. The hotel is clean, well maintained and has a really friendly atmosphere. No hotel is ever perfect, but this one gets so many things right that it’s easy to see why so many people come back year after year.
The staff throughout the hotel deserve a special mention. Whether it was housekeeping, reception, the restaurant team, bar staff or the entertainment crew, everyone worked incredibly hard and always seemed genuinely invested in making sure guests had a great holiday. Nothing ever felt too much trouble.
The entertainment team were absolutely peak (as my teenage kids would say!). A special mention has to go to Spidey, who completely won over my three-year-old daughter. He’d regularly go out of his way to stop and chat with her, make her laugh and make her feel special. Four weeks after we’ve been home, she’s still talking about him and asking when she can go back. Every member of the entertainment team was friendly, energetic and somehow managed to remember everyone’s names, which made the whole experience feel really personal.
The evening entertainment takes place in an amphitheatre-style setting. Personally, I’d have preferred tables where you could sit comfortably with a drink while watching the shows, but that’s simply personal preference. The performances themselves were always entertaining and well worth watching.
We spent most of our days around the activity pool, where there was always music playing and plenty going on. Aqua aerobics, water polo and other activities kept the atmosphere lively without feeling over the top. There’s also a quieter pool on the opposite side of reception if you’re looking for a more relaxing day, along with a peaceful adults-only area complete with its own pool, bar and restaurant.
The beach is just a short walk through the hotel grounds, making it really easy to wander down whenever you fancy a change from the pool. It’s quite rocky, both on the beach and when entering the sea, so I’d definitely recommend packing a pair of beach shoes.
The family rooms were perfect for our needs. Unlike many hotels that simply squeeze several beds into one large room and call it a family room, these are genuine two-bedroom family rooms, giving everyone their own space and privacy. That’s something we specifically look for when booking, especially when travelling with teenagers, and it worked brilliantly for our group of eight. The bathrooms were modern, clean and well maintained.
One thing to be aware of is that the hot water appears to rely on a solar heating system. If you leave your shower until later in the evening after everyone has returned from the pools, the water can be a little lukewarm. It wasn’t a major issue for us, but it’s worth knowing.
The room also had a TV, which we wouldn’t normally use on holiday, but as the World Cup was on it came in handy. My husband wanted to keep up with the matches, and reception happily added an extra channel for us without any fuss. It was a small gesture, but one that summed up how helpful the staff were throughout our stay. The beds were comfortable and generously sized. They’re not king-size, but there was certainly plenty of room for two adults.
The complimentary shuttle bus into nearby Kardamena was another great addition. It runs regularly throughout the day and makes it really easy to head into town for a wander, a meal or a few drinks in the evening. There are also plenty of excursions available from the harbour. My husband and eldest son booked a fishing trip, which they both highly recommended, and there are several boat trips available too. We chose to book our boat trip from Kos Town as we were after a more relaxed style of boat than the pirate-themed one available in Kardamena, but they all seem to follow a similar itinerary and I’d definitely recommend spending a day on one.
Now, the food… I genuinely don’t understand the reviews describing it as “limited” or “repetitive”. Between the four or five different pizzas, two or three pasta dishes, sushi, Chinese options, fish, beef, pork, chicken and lamb, plus boiled potatoes, chips, rice, several vegetable choices, soups, fresh fruit, breads, desserts and beer, wine and soft drinks all on tap, I’m honestly not sure what more people are expecting. Unless you’re eating like royalty every night at home, there was more than enough choice for us and we always found plenty we enjoyed. The restaurant also offers “midnight munchies” for anyone feeling peckish later in the evening, which is a nice touch after a few drinks or if you simply fancy a late-night snack.
Overall, we had a brilliant holiday. The fantastic staff, great entertainment, spacious family accommodation, excellent facilities and generous food selection made this an easy five-star experience for us. We’d happily recommend it to anyone considering a stay, and if we return to Kos, we’d have no hesitation in staying here again."
