Socrates Hotel Malia

"Very disappointing — not worth the money Terrible first impression. We arrived around 1:00 AM and there was nobody at reception (witch is ok is late night)only a key and a note saying we had to pay an additional €24. The room was not properly clean, and Room 102 had a terrible smell coming from the sink/water. It was very hot outside, yet there was no water in the room when we arrived. After paying more than €3,700 for our stay, we expected a much higher standard of cleanliness, service, and hospitality. Instead, the experience has been extremely disappointing from the moment we arrived. I strongly recommend avoiding Room 102. For the amount of money we paid, this level of service and room quality is simply unacceptable."

"We had the most amazing stay here, it was the best holiday I’ve been on and a lot of that is thanks to our hotel. When we arrived we were so kindly upgraded to one of the villas due to availability issues, the villa was BEAUTIFUL. The pool was so big, everything was so modern, I have never stayed somewhere so nice before. Staff were all extremely welcoming! Whenever we went to get food at the hotel they were so friendly, asked us our names and would speak to us. They made the BEST iced coffee. When my friend hurt her ankle, they immediately called us a taxi to the medical centre and then gave her a bag of ice to hold against it when we got back. The cleaners were also so polite. Every single person working there was friendly and made us feel so welcome. The food at the hotel was amazing and still affordable, we ended up eating at the hotel all the time because it was better than anywhere else. We came for a girls holiday and the hotel location was perfect; it wasn’t noisy but was 10/15 mins walk from the strip which was perfect. There is also a spar shop 1 minute down the road which was perfect and the hotel is a 2 minute walk from the beach. The air con was free and worked perfectly (it is the first time I have been abroad and the air con hasn’t made me ill) and the room was SO clean. I would recommend this hotel for anyone going to Malia, it was the best. Thank you so much to the workers and hotel, it was perfect!"

"Me and 10 of my friends stayed at this hotel, a lads holiday in Malia the location was perfect it was roughly a 5/10 minute walk from the strip and it had a spar and other shops 2 minutes out of the hotel so location was great, the hotel itself was amazing the rooms were standard but they did the job nice few beds per room we had 4 rooms in total each with a balcony area too and we were happy with how clean they were and the fact the were cleaned each day if you wanted them to! The best part about this hotel by far is the Staff and the bar/Kitchen, the morning day time staff were excellent always asking if we wanted any food or drinks whilst relaxing next to the massive lovely pool area, they were attentive and made us very comfortable even on our first day! Another shout out to the evening staff the cocktails were amazing and the service was great they were both super friendly and very chatty and we all enjoyed talking to them super friendly super chill excellent evening staff! Also a massive mention to the chef and everyone in the kitchen every time we ordered food it was perfect it tasted amazing was very quick and efficient couldn’t of asked for a better combination of amazing bar staff and kitchen staff both morning and night! Highly recommend this place we really enjoyed our time there!"