Giannoulis Cavo Spada Luxury Sports and Leisure Resort

"Feel rather disappointed that we were sold this holiday as a 5 star hotel never in this world is it!! I have been in better 4 star hotels than this. Our Bedroom although big was very dark and extremely tired The bathroom was in need of attention black mould around the bath and shower, there was a leak from the shower that ran by the toilet Hotel was full of Lycra clad Swedish/Danish who were loud and seemed to take over the restaurant and the pool area! As one group left another group arrived. Garden area near the pool was a little unkept needed attention there seemed to be a leak on one area of the garden near the restaurant which was getting muddy Snack bar other than fruit food was awful Food was average not 5 star! In fact it became very repetitive !!Breakfast same every morning, Evening meal very little fish. Meat that was cooked while you wait was as tough as old boots! Saving grace was salad. Although there was suppose to be a dress code for the restaurant this was never implemented, literally any thing goes - not what I would expect from a 5 star hotel 🤣🤣🤣"

"Im a bit late writing this as we stayed in October but just wanted to again thank all the wonderful staff at this hotel for your kindness and care during our holiday. Day 2 my holiday changed drastically as I had an awful fall out in Chania and ended up in a wheelchair for the rest of the week as couldn’t walk! I am usually very active so this was so upsetting however the staff couldn’t have been more helpful and lovely. They went over and above providing me with ice daily for my foot, showing us the best wheelchair route to the sea, and so much more. They must have been exhausted end of season but never showed it. The restaurant manager was fantastic too. We admired him greatly! The food was delicious, really varied and plenty of choice for me even though I have to eat gluten free. Again staff were so helpful with this and everything clearly labelled. The sea and beach was beautiful. Stunning views and most days flat and calm. Plenty of sunbeds. The evening entertainment was great wonderful solo violin player one evening, greek dancing, and a fun disco another night. Luckily I was able to Greek dance the night before my fall and had great fun! We don’t usually bother but the lounge had a lovely evening atmosphere we stayed down after our meal every night. It was tasteful not cringe! The hotel was spotlessly clean, all staff friendly and so hardworking. We loved our choice of hotel. They made a horrible situation with my injury (still not recovered yet!!) more than comfortable and so well looked after. Chania is a must visit but mind your step!!! Dont fall on the cobbles!"

"Great room, very spacious and well furnished (complete with minibar - water replenished daily whilst other items were chargeable), very large bathroom with bath and walk-in shower. Terrace, overlooking the shared pool and gardens, with sunbeds and sofa complete with footstool and side table. We were all inclusive, and could eat at the a-la-carte Italian restaurant and the Sea Line beach side restaurant a couple of times during our holiday, but the food in the main buffet restaurant was such good quality and so varied that we only used this option once during our 10 day stay. The food served was delicious, with more than enough choice to tempt even a 'fussy eater' like me, but they need to do something about the ice cream - it's gritty texture made it seem like it had been made with sand. The staff were all super helpful, welcoming and friendly and none of them laughed at our poor attempt at their language. All in all, a wonderful stay in a great hotel, which we would happily recommend to all our family and friends."