"A genuine example of what great hospitality should feel like.
We stayed at Acropolis Apartments for seven nights, from 7 to 14 July, with our two children aged 13 and 11. This was our first visit to the Greek islands, so we were unsure what to expect.
From the moment we arrived, we were taken aback by the warmth and hospitality shown by the family who run Acropolis Apartments. They were genuinely happy to have us as their guests. Every member of the family was friendly, attentive, informative and always smiling.
They took the time to answer our questions, offer local advice and recommend places both nearby and further across Crete. Nothing ever felt forced or done because they had to. Their hospitality was honest, natural and personal.
I work in hospitality myself, and this family reminded me what great hospitality is meant to look and feel like. It is something which feels increasingly rare these days. They did more than provide good service. They made us feel welcome, valued and cared for throughout our stay.
I cannot express how fortunate we felt to find this gem of a place, or how highly we thought of every member of the family. The location, apartments and restaurant were all excellent, but the people made the holiday special.
Rooms
The apartment was clean and had everything our family needed for a seven-night stay. Air conditioning cost extra, but the price was reasonable and well worth paying during July.
Nearby activities
The location sits in the perfect middle ground. Supermarkets, beaches, restaurants, nightlife, sights and activities are all nearby, while the apartments are far enough away from the louder and busier areas.
Safety
Safety was never a concern during our stay. Our whole family felt comfortable and safe throughout the holiday.
Walkability
Almost everything you could need is within a one to five minute walk, including supermarkets, restaurants, shops and entertainment.
Food and drinks
The family run their own restaurant at the front of the apartments, with indoor and outdoor seating. We ate there several times and the whole family enjoyed a wide range of dishes and drinks.
Noteworthy details
The honest and genuine hospitality shown by the whole family. They consistently went above and beyond in small, thoughtful ways, without making a show of it. They treated us as welcomed guests rather than paying customers, and this made a lasting impression on all four of us.
We highly recommend Acropolis Apartments to families, couples and anyone visiting Crete.
Thank you to the whole family for having us as your guests and for helping make our first Greek island holiday one we will always remember."