Apollonion Asterias Resort

"Bit of a mixed bag really though good on the whole. The food nothing remarkable and not hot but you can order a bespoke omelette at breakfast with whatever added ingredients are available (Cheese Mushrooms ETC). The rooms very clean, though the bathroom fittings were a bit rusty and bathroom door beginning to come apart at the bottom, not what I would expect at a five star hotel. Staff generally friendly especially the cleaners. The bar staff perhaps not so friendly and will greet you with "Room number" when ordering anything. A "Good evening" or "Kalispera" before Room number would have been nice. When ordering drinks in the evening you will be presented with your drinks bill towards the end of your meal. On one occasion when wishing to leave I approached the bar area for my bill. A member of staff kept repeating where's your bill, eventually he understood I had not received one and said what have you had? ,the conversation throughout was without an apology he seemed irritated with no eye contact. To be fair I brought this up with the Maître de who apologised and told me it was a training problem and gave us a complimentary bottle of a very good wine. Enough of the moaning the pool areas are great and there is an aqua park my grandkids loved it, The poolside bars very good and serve good food (Hot) The hotel and grounds are lit up at night and are very attractive."

"Went at the end of July with my husband, 2 kids (6 & 9) as well as my in laws. We all had a wonderful time and fell in love with the beautiful island of Kefalonia. The hotel overall is clean and well maintained. The pools are all great and there were ALWAYS beds and umbrellas available. We love beach days and walked to nearby Xi which was easy but our least favourite on the island and we didn’t want to spend the whole day there. The reception staff were excellent and very helpful, one lovely lady in particular I think her name was Marilla was so helpful. Our room (premium family) was perfect for us and we could even see the sea from our balcony which was an unexpected bonus. We don’t normally send the kids to kids club but ours asked to go and loved it! It was very small and seemed a bit basic but our 2 loved Diego and Iris who run it and made some lovely friends. We ate out most nights in nearby Lixouri which was lovely and there is also a lovely beach bar and another restaurant 5-10 mins walk from the hotel that we really enjoyed. Breakfast at the hotel is fine, pretty standard and the food at dinner is also fine. It can seem quite chaotic depending on what time you go for dinner but the staff seem to know what they are doing. If you just want to feed the kids and get on with your evening it’s fine but we like a nice relaxed dinner and to take our time with nice wine and good local food so we budgeted to go out for dinner and there were some lovely restaurants in Lixouri and a square so the kids can run around. We hired a car for a few days and tried to see as much of the island as possible and it was stunning! If we were to go again I probably wouldn’t stay here again because there was more to explore elsewhere on the island but if you are just looking for a nice, relatively quiet family holiday then go!"

"Been there for the second time. There was a 7-year gap. The food is delicious, rooms are fine, staff is friendly. But... the dining hall is very massive, the coffee is downright watery and orange juice comes from a canteen machine. But the low point was the spa, it was downright filthy. The jacuzzi water was cloudy, foamy, and had a greasy dirty rim. The Turkish bath had a black floor from the dirt. You couldn't sit on the benches because the sauna was too hot. We had booked a massage, it was fine. But the towels that were used were worn to the thread. For a 5-star, this really can't be. Hotel: great. The Spa: let it be what it is....."