"Pros:
1. The room is very clean with excellent daily housekeeping and the bed is comfortable.
2. Great bath products and shower pressure is very good
3. Nespresso machine, a safe and fridge in the room.
4. Breakfast has healthy options and staff at the breakfast area are nice.
5. Bottled water replaced daily in the room and bottle of red wine kindly offered as a gift
6. Some reception staff members are kind and helpful- check out at 3.30am was a breeze
Cons:
1. Check-in was not a breeze! On the very first night after a long journey, I reported an issue with closing the door with the digital lock. The receptionist on staff became very irritated and crusty; quite abrupt. I had to ask her to physically come to my room to demonstrate the issue. She reluctantly agreed and then fully admitted there may have been a problem on my first few attempts! I avoided this particular staff member for the rest of my long stay given her overall terrible attitude. A poor first impression.
2. Closing of the door became an issue again on my last evening and I had to report it again, but to another much nicer receptionist.
3. There’s loud music played at night in the neighbourhood from 11pm till 4am Thursday to Sunday so bring ear plugs if you want a sound sleep.
4. A kettle would be better to make a cup of tea as opposed to heating water in the Nespresso machine and tasting coffee remnants.
5. Need better instructions about not throwing toilet paper in the toilet; simply stating “no paper in toilet” is ambiguous for those of us that are unaware of the poor plumbing in a big city.
6. The area near the hotel is grimy and grungy with tons of graffiti and sketchy characters hanging about. Closest metro is Omonia, but I was advised to avoid Omonia metro after 11pm. Just keep your wits about you!
Overall the hotel (cleanliness, room comfort and breakfast) itself is acceptable but not the location."
