Aparthotel Adagio Montpellier Centre Comédie

"The worst hotel from AllAccor collection I have ever visited. Big room (#22) with an extra living room, kitchen access and dirty bathroom. No cleaning service for five days. Staff at the reception very friendly but unhelpful. Did ask for a cleaning few times but it was against hotel rules and regulations. The breakfast was fine, nothing special but fine."

"I had actually booked for the Ibis Styles, which shares a building with the Aparthotel Adagio, but I found when I got there I had been upgraded to the Aparthotel. It looks like it's aimed at someone who is staying for a while and wants to do a bit of self catering, as there was a little kitchenette in the room. While the room was nice and spacious for my purposes, as I was only staying one night, it seems a bit on the small size for something calling itself an "apartment". There was no sofa in the room. But anyway, for me, it did the job just fine. The hotel is just a few minutes' walk away from the train station, which is handy if you're arriving in Montpellier by train (as I was). It's also fairly well placed for the city centre, and there's no shortage of nice places to eat in a few short minutes' walk from the hotel. If you're really desperate, you can eat in the hotel, though the range of food was very limited, and looked like microwave ready meals rather than anything freshly prepared. Breakfast was OK though. Staff were perfectly pleasant and helpful. On the whole, no complaints."

"We booked a family stay through a Tour Operator. At our arrival there were no rooms available. Our Tour Operator told us that the hotel had overbooked (the hotel never acknowledged this). We have not been reimbursed for the costs of this fraudulent practice and have received no apology from the hotel. It is very unpleasant to arrive at a hotel after a long trip and not have the room you paid for."