"Location-I know this area well and was aware we were at the alto side of the TF1 ie the hilly side of Adeje, so be aware it is quite a hill up if you walk back from Fañabé or colon ect, those with mobility or poor fitness, unless you hire a car this not for you also stairs and no lift, if there was I missed it, th s is just my opion, like I said I was fully aware having stayed on the alto side before and we were only there 3 days, and yes there are taxis but we struggled at certain times and had to walk so if walking is not an option for you stay down in the resort.
Apartments complex
yes these are the older style apartments built in typical tenerife style popular across the caneries ie green windows, shutter, fences this is I believe is traditional steaming from fisherman's houses and green being the cheapest colour paint, the reception area is clearly old and somewhat dated but your not spending your holiday in reception, it has a purpose and maybe it's not the modernest but we literally called for taxi and stored our key there and it was equipped for the job
Bar
again older but fit for purpose had some lovely coffee plenty of drinks to buy, what can you say, plenty of seating ect even a patio heater reasonable prize, yes small food menu can't comment on food as dident have any but look fairly nice again thus is tenerife hundreds of places to eat - go experience this is
My advice
Pool - nice pool again fit for purpose, lots of loungers, is not a huge place so don't expect a huge pool plus I'd say you have 2 massive water parks and numerous beaches, you flown possibly 4 hrs and maybe saved alot - get out and about see tenerife don't sit by a small pool,
Apartment -nice and spacious, we stayed in 14 which over looked pool had a good view down the coast duque area, brand new modern kitchen, microwave with grill, brand new, electric hob got nice and hot, I cooked twice as we were on a budget did pasta and managed to put out a good meal, the kids love pasta and easy to whip up in holiday apartments, there's a kettle, coffee maker, toaster, big fridge freezer everying you would need nice modern 4 seat table and chairs, TV some coffee tables, sofa clearly been redecorated, bedroom was very basic, 2 single beds basic furniture but again we literally slept there load of spare blankets and pillows old style wardrobes but huge.
I slept on the double sofa bed for a change and let kids have bedroom, in fact it was much better as the single beds weren't on the big side, I have I had back but slept well the mattress was good for a sofa bed and I slept well and I am not the best sleeper, my issue was being over pool was bar noise and music, but Iam not the best sleeper so tend not to drop off till midnight and the bar closed around that time
Bathroom - nice and big again clearly updated as modern compared to bedroom was plenty hot water was fine, there were 3 of us, 1 adult 2 kids 10 and 12 we had plenty room easily fit 2 adults 2 kids,
We found staff lovely and helpful, reception n in ce were nice no issues we asked stuff and they helped where they could,in all we were comfortable here was a nice base, this was booked literally 1 wk before so was limited due to a lot of places being booked for NYE, would we stay again - yes if it was the best value for money and just a short break, only due to location, I have a heart issue so I think I would struggle if we had to do the walk more then a few days as said we struggled for taxis, this may have been due to NYE, and walked home from Fañabé it was hard up the last hill, so that for me is the down side of the Neptuno, but if you have hired a car there's no issue, that maybe something I'd look at as parking was OK if you dident mind looking for a spot, overall we were comfy and felt safe, the kids liked it and we found it clean and fit for what we needed and for what we paid"
