Hotel Palia Sa Coma Playa

"The hotel is situated in an ideal area and that's the only thing I can't complain about. I couldn't get a ground floor room as requested because of walking disability. The food wasn't good and always cold. Tea drinkers should take teabags. None in the restaurant. The rooms are basic and needed a good clean. The door to veranda wouldn't lock. Shower leaked and flooded the floor every time we used it. Fridge didn't work. Kettle was cracked and button broken and not replaced until we complained twice. Staff were not pleasant at all especially in the dining area. Bar staff need a course on manners too. Only local alcohol on all inclusive and had to pay for everything else. No all inclusive after 11 either. Had to ask the entertainment team if they could talk English as we couldn't understand what was going on. Only a handful of British in the hotel but should still have had English speaking entertainers. Only 3 of them so not much I can say except they had to work hard. Roof top solarium was supposed to be adult only but always children up in it. Certainly wouldn't be booking again."

"Staff were friendly but the food was way below the 4 star advertised. We live in Mallorca and spend many weekends away in various hotels but I would not return here because of the food quality. Room was good. Clean and spacious but restaurant was a disaster"

"Upon arrival the entrance lobby is clean and well presented, and the reception staff were great. We had booked 2 rooms but they put us in a family room but we weren't happy with this and changed the following day. The room I stayed in was clean enough but the shower didn't work, the rainwater head just sprayed water out of the top and should been a simple replacement, the other head kept slidding down the rail. We did report this and the handyman did try to fix but failed miserably, he did say he would be back the following day. He wasn't so I ended up using some braid to tie it up and it still wasnt fixed by the time I left. The other room had wall sockets dangling out of the wall and very dangerous, there fix was to just push it back in but would fall out if touched. Poor maintenance. Outside around the pool area looks tired and dirty and in need of a good scrub especially the floor tiles. The chill out area was dangerous at times as it had raised tiles but many don't sit properly so when you stand on a tile some llifted up. The older gentleman on the pool bar was also very rude. Food was ok and just ok, some might find it difficult to find something to eat and also seems to be a free for all but that just rude people in general not wanting to queue. Although a cheap holiday in sun and hotel nicely situated it's not a 4* hotel. And parking is non existent so don't bother with a hire car."