Suites Roc Portonova

"Good location at the end of resort with very good restaurants. Close to beach and shops. 5 minutes walk to local bus. Accommodation was very good. Newly renovated. Pool. Daytime bar. Staff excellent, Rosanna, Fabio went out of their way to make our holiday better. Would definitely recommend and return."

"WOW first time back after the refurb. Absolutely stunning apartments. Spotlessly clean and immaculate. Although they are at the opposite end and quieter area they are perfect, no rowdy groups or bars. Perfect for families. There are bars and shops close by. Only takes approximately 20 minutes to walk round the bay and a taxi cost €5. The reception staff are so friendly and helpful. The bed was massive and super comfortable. We would 100% book these again and recommend. We had room 121 with a side seaview, would try to request this next time. However, the only negative was a problem with ants in the kitchen and bathroom. The staff do spray if you request and they stay away for a few days."

"I booked this Appartment through ON THE BEACH and unfortunately it certainly was nothing like the pictures they have on there site.What an absolute disgusting Appartment we were allocated number 103 .The door to the Appartment resembled that of a work shed and worse was to come .When we entered the Appartment the smell of damp was disgusting and overpowering. Tiles on floor were grubby and broken and the worktop of kitchen was so badly worn the top was flaking off.The bathroom was dirty as was the beds and settee.I went to reception to complain and was told they had nothing else available because they were fully booked. I said the Appartment was a health and safety issue as my husband suffers from Asthma. I was then offered an upgrade but id have to pay extra and the downside was it cost 640 euro extra.Under the circumstances I had no choice but to pay it. When I emailed the hotel complaints dept there reply was it was just general wear and tear and typical of any Appartment that wasn't renovated. I have travelled for many years to Mallorca and other countries and never have I been allocated an appointment in such conditions. So be warned people if you are booking these appointments don't be fooled by the pictures on there website or the pictures on ON THE BEACH they only show the new appartments and seemingly one bed appartments are not renovated. I have no problem with unrenovated but these are not fit for human habitation."