"It's been a couple of months since we stayed at the Hipotel Dunas and I just get my review done. I'll try to summarise it briefly. We are a family of five with children aged 10, 7 and 3. We stayed for 10 nights early May and we are very happy with our stay overall. The location is excellent, a really short distance from shops and restaurants, almost on your doorstep really. We stayed on the top floor in a two bed apartment self catering. The room was immaculate, and the housekeeping is excellent. The upgraded kitchen appliances and equipment are very clean and all working order. All areas around the hotel are very clean and presentable, including the games room, reception and bar etc. The Pool area was also very clean as was the pool itself. While we had sunny days, they were a little cooler and so the indoor pool was available and was excellent. It really made the holiday better when my eldest son, who can't cope with cold temperature well, so the indoor pool really made it great for him. The staff seem Happy, friendly and welcoming. The reason I have given four star and not five are just a couple of things. One the hotel cannot avoid is the hotel's position. We hadn't stayed in Cala Millor before, and enjoy some evening sunshine on the balcony, this isn't possible at the Dunas hotel unfortunately. No fault of the hotel at all, a completely unavoidable situation. But, that said, the balcony views of the pool and the sea are fantastic! We didn't eat in the buffet Restaurant, we felt the information on pricing a little confusing, probably just us. Also a little disappointed to learn on our last day, after seeing a message on the lift information screen, that we could have ordered pizza between 12 and 8 pm. We were not aware of this, and would have had takeaway pizza of we knew. We didn't use the daytime Childrens entertainment program, it didn't seem there was much happening, also some music during the day by the Pool would be beneficial to create an atmosphere, as there isn't really one. Evening entertainment for the children they enjoyed, the other entertainment was hit and miss. The service from the bar did feel slow and under-active, even though it was quiet, the staff were pleasant and friendly, but it could take 15 minutes to get a drink or ice cream in the middle of the afternoon when there's not many other people around. I would recommend this hotel for families or couples. It's right on the beach, great access into the main eating, entertainment area of Cala Millor, but just enough away for a peaceful evening. Overall, a really pleasant stay, thank you."
