Inturotel Cala Azul

"We were very disappointed with our stay at Inturotel Cala Azul. The rooms are outdated and in need of renovation, and the overall hotel feels much closer to a 3-star property than a higher-rated hotel. The staff were friendly and polite, but the service level was basic and inconsistent. The food was disappointing, with a repetitive selection and average quality. One steak served at dinner was so tough and chewy that it felt more like chewing gum than eating a steak. Service in the restaurant was also poor at times. Empty glasses were often left on the table instead of being cleared away, making the table crowded, and on more than one occasion drinks were ordered but never arrived, requiring us to ask again. The biggest issue was that the hotel is not well suited for families with small children. There are limited lifts and many stairs throughout the property. Even after taking a lift, you often have to continue using stairs, making it difficult to get around with a stroller. The pool area was overcrowded, with very little shade for young children. The nearest swimming area is accessed via platforms and ladders into the sea, which is not ideal for families with young kids. The sandy beach that is more suitable for children is farther away and requires navigating many stairs, making daily trips inconvenient. We also looked into changing rooms, but the additional cost was extremely high and not justified by the standard of the hotel."

"We are a week in to a two week holiday here. The hotel itself is lovely with easy access to scenic cliffs and sea. The rooms are clean and functional. The thing that has put me off coming back is the situation of balls not being allowed in the pool as this rule was No1 not made clear to us either before booking or on arrival, and no2 has been completely inconsistent. All week we watched people be told by lifegurds only small balls were allowed. Fair enough and that was what we used. But today we are suddenly told no balls at all allowed. I think enquired at reception and the girl there said she didn't know why the rule changed today, but then said the rule has always been no balls allowed and she wasn't sure why small ones has been allowed all week. Extremely frustrating."

"Just finished 10 days self catering at the Inturotel Cala Azul and it has been one of our favourite holidays we've ever had! The location is great, about 10-15 minute walk to the hustle and bustle of restaurants and bars. In the mean time there are more than enough restaurants on the way. There are two beaches located roughly about 2 minutes and 7 minutes respectively from the hotel. Both of which get pretty busy but you just have to squeeze in and find your spot. And the beaches and water are stunning! The pools are a great size with plenty of space for families. You're not allowed inflatables in the main pools which some people can get upset with so bear that in mind. The rooms were perfect for us, just what we needed. Great balcony with a sea view. Some would argue they are in need of modernising but it didn't bother me in the slightest. Plenty of space for the 4 of us. Our particular block didn't have a lift which wasn't too much of a problem for us but obviously would be with prams or very small children. The rooms were cleaned every day if you put the sign on the door and they were spotless when we came back The only issues I had with the hotel was that there isn't enough parasols around the pool and the little area where you can jump into the sea got very dirty from the choppy sea. Spent an afternoon cleaning it with a net because it didn't seem like hotel staff ever do it. But I suppose they can't control what gets washed up. Just ruined the aesthetics a bit. But I would 100% return to this hotel, we loved every second of our trip. Thank you!"