Puerta de Toledo

"We stayed here from Sunday 9 to Wednesday 13 August. The hotel staff were all very friendly and accommodating, the hotel was exceptionally clean, the café area outside and inside was always busy, we didn’t actually have any drinks there apart from one night where we had a nightcap. It is in an ideal location it was a three minute walk to the Metro, which was actually really easy to use and never as busy as a tube in London hurrah. Also a seven minute walk to La Latina which had lots of bars and bistros. Breakfast was very nice with a variety, but sometimes the hot food wasn’t hot. My husband got beans and scrambled eggs on a couple of days and both were cold and he couldn’t eat them. Maybe they’d been sat there for awhile. Overall, a very nice stay but if we do come back to Madrid next time I might look for a hotel with a pool as if you’re up early in the morning to avoid the afternoon heat a nice dip in a pool would have been lovely. Top tip if you are English, and want to watch the TV hit the red and green buttons on your remote control and it will change from Spanish to the original language of English if it’s an English speaking film or show."

"Thoroughly enjoyed our 3 night stay here! The hotel is spotless, quiet and very well run. Our standard room with city view was really nice and everything was as it should be. Very quiet at all times. Breakfast served from 7am till 10:30 was excellent. The location suited us very well and there are lots of cute pavement cafes/bars within 50 metres. Reception were great too and very helpful, particularly Sandra who is a real asset. Would love to return."

"Don't let the outside of this hotel put you off . As soon as you walk through the revolving door things get better and better . It is cool , spotless , has lovely helpful staff ( especially on reception ) .....The decor is unique....very quirky . We had a room on the fourth floor.....it was quiet , lovely quality bathroom products...including conditioner ! Comfortable pillows . The lobby has lovely easy chairs to relax in , and there is a small outside area where you can eat/drink/ smoke ( inside hotel is non smoking ) Breakfast was delicious . An exceptional 3 star hotel"