Royal Atlantico

"We have just returned from a fabulous 3 night stay at Royal Atlantico. Every detail was perfection, from check in to check out the staff went above & beyond to make sure our stay was perfect. We arrived at the hotel around midday and check in was very smooth, we were informed our room would not be ready for a little while and to head to the bar for a complimentary cocktail. We were given an upgrade on our room which was a lovely touch. Rooms brand new, I think we may have been the first to stay! Pool towels, bathrobes, slippers and fresh water all provided in the room on arrival. Plenty of sunbeds available around the pool with lots of shade which was needed in the over 30 degree heat! The pool was spotlessly clean and the pool bar staff were so attentive checking our tables for empty glasses and if we needed any drinks. We didnt eat at the restaurant but the menu looked delicious! There is still work being carried out on rooms & the rooftop bar but this did not affect us at all. 10 min walk to the marina in puerto del carmen old town but quite hilly so wouldn't suit anyone with reduced mobility. Taxis into main strip in puerto del carmen very reasonable and the hotel will call one if needed. A couple of bars & restaurants and a spar supermarket directly outside the bottom gate of the property. Overall a wonderful stay at Royal Atlantico and we will definitely back...I jusy hope we can get a reservation when word gets out how fabulous it is!!"

"My husband and I have just returned from the most relaxing week i think we've ever had. On arrival , we were informed we'd been given an upgrade to a junior suite which was a lovely surprise. Jose on reception was lovely and helped us with luggage. The next day he called our room to enquire how we were enjoying our stay and to just call if there was anything they could do to make our stay any better. The room was spacious and modern, fluffy bathrobes and slippers , and the most comfortable bed. An ultra modern hairdryer in the bathroom , brand new out the wrapper. The TV had Netflix and amazon prime so you could log into your own accounts. We made use of the jacuzzi just along from our terrace. The pool area is beautiful with comfortable sunbeds and they supply pool tools too , which could be changed along with your bath towels. There was a screen just as you entered , with Do not disturb, make up my room etc , which must notify the maids the second you request it. We never ate in the restaurant, so can't comment on the food , but what I saw in passing looked delicious. We had a few drinks at the bar and they were great. All the staff we encountered were absolutely lovely and they all seemed to be happy at their work . There was still some building work going on but this didnt disturb us at all . We loved it so much , we're hoping to return in October."

"We stayed in this new apartment complex/hotel on a B&B basis for 2 nights this week. We are regular visitors to Peurto del Carmen and own our own property here but we like to viist some of the local hotels for short breaks from time to time so we can make recommendations to family/friends when visiting the area. Overall I would highly recommend this beautiful new complex - particularly for families looking for family friendly accomodation that is a bit classier than your typical apartment complexes on the main strip. - Complex only opened in May so there are still some rooms being worked on, and the spa and rooftop terrace is still a work in progress - Breakfast was of a high standard - you order from a menu rather than a buffet. I generally prefer when there is at least a continental buffet even if ordering main item from a menu, but notwithstanding this the food served was of a high standard and the coffee was lovely, as was the freshly squeezed OJ. - Rooms very clean and modern and well kitted out with everything you might need - do remember to request that the bed be made up as a double before you arrive - as ours was made as 2 singles, so I had to request this be changed on arrival - We had some cocktails by the pool and these were freshly made and very good quality - Pool and jacuzzi facilities are excellent and I could see that the life guard was very attentive at all times, which is great to see - Some of the rooms have direct access from balcony to the outside terrace and I think I would request this if booking again. Our room was a one bedroom suite (one level up from basic junior suite) but the terrace was closed in, so while we could see the outdoor jacuzzi which was only a couple of meters from our balcony which we had access to, we would have to walk down a set of stairs and up another set to get to it, so just didn't bother with that. - Sunbeds are good quality and pool towels had a tuck in part at the back which meant they could be tucked in and did not blow off the beds - a lovely feature - Any staff we encountered were very friendly -Overall a very pleasant experience and I would stay again. Only downside I would say is that the property is based high on a hill at back of old town - it is an extremely steep walk downhill to old town so not for anybody with mobilty issues"