Ficus Apartments

"Returned yesterday and I have to say we were nervous after reading some reviews and it only being 3 stars. We were pleasantly surprised with the hotel. However, the hotel is in desperate need of a refresh. Hallways and corridors are really shabby and the rooms are very outdated. However, really clean and comfortable. I will say that while we were staying, the sofa beds in the rooms were all being replaced with brand new. We came back from the pool and the one in our room had been replaced. I can imagine it’s hard to upgrade whilst the hotel is constantly booked as the hotel seemed full when we were there and constant changeover of people. The pool area is great and we loved chilling on the sunbeds. Pool is really cold but great for a cool down! I will say, you are given a leaflet to say don’t put towels down but it’s completely ignored but there are so many sunbeds you wot struggle at all. I have to agree with a previous review about the smoking and vaping. It’s everywhere. People sat on sun loungers smoking and it’s disgusting. We saw a lot of fag butts around the hotel. Even stuffed into wall areas around the restaurant- see photo. The poor cleaners having to pick them up as well even though there are ashtrays around. The food was always hot and different theme every night which was really good. The “snack bar” isn’t as advertised though. It’s in the resteraunt after the lunch time has finished and the staff aren’t around to make the burgers etc as advertised as they are on break themselves. The entertainment is very butlins as well. Ran by the 2 entertainment team members and a lot of its run through a PowerPoint presentation just streamed on a monitor. Wasn’t for us. However, the staff at this hotel are really what make this a fab place to stay. I can’t finish this review without mentioning lily. She was amazing. Lily works on the pool bar and the main bar at night and she’s so lovely and helpful and pours the best drinks! Thank you so much lily!! We had a fab time though all in all. We wanted a cheap week away in the sun and a relax and that’s exactly what we got and a great tan!"

"Location was fairly good as could get to local bars restaurants and supermarkets within 10 minutes walk beach is a further 10 -15 minutes room was slightly dated with no hot water in bathroom sink you had waste a lot of water to get warm was a tree on outside of balcony so blocked out sun but gave some privacy from the outside seating to restaurant Food was good enough choice desserts were plentiful The entertainment wasn't brilliant only 2 night were good the seating is hard plastic chairs and bit close there was 2 to 3 staff serving so not long waits At times the ammination team was like a haven campsite but we're all different so may suit majority Was a lot of sunbeds getting saved v early mornings staff work hard and long hours and there always smiles 😃 The snacks was in main restaurant but didn't feel you could go in as a barrier was over entrance and was staff having lunch so didn't bother plus didn't really see any eating outside restaurant The jacuzzi was a nice touch and the garden area was well maintained and a pay cocktail bar for Evening didn't purchase a drink as bar man interact with us and serve another guests from premium side so we left"

"The hotel is fine it is currently being upgraded. The biggest problem is the amount of people vaping and smoking around the open areas. People are vaping near the restaurant doors and by the pool it’s disgusting. There appears to be no enforcement by the hotel of areas where can do this. People shouldn’t have to breathe other people s vaping!"