"The hotel is situated in a good location - right on the seafront and not far from shops and bars. We (2 couples) stayed for 1 week from 15/5 on an all inclusive basis. Our ages range from late fifties to early seventies and a large proportion of the guests appeared to be in this age range.
RECEPTION/CHECK-IN
When you walk into the hotel it looks lovely - there are lots of ferns hanging from the balconies and you can see down to the bar area below which is surrounded by a pond and lots of greenery - it's very pretty. Check-in, although not the warmest of welcomes, was very efficient.
ROOM
The room and en-suite were very clean and nice. The bed and pillows were comfortable. There was tea/coffee making facilities with milk ,tea bags, coffee and sugar supplied and a bottle of water. The milk etc wasn't replenished but there is a Spar across the road for supplies. The balcony had pool and sea views. There was no bath in the ensuite only a shower which was very powerful
BAR
The bar area is lovely: The bar and a small seating area around it is circular and revolves slowly. It's surrounded by a pond containing small fish and there are plants all around.
Waiter service was sometimes slow when they were busy but you can go up to the bar, although you're only allowed to get 2 drinks at a time so if you're with a group it can mean a few trips! The bar staff and waiters work very hard and were always friendly and polite. The bar area gets very busy early in the evening and all the best seats are taken early but there's plenty of seating outside.
ENTERTAINMENT
Entertainment was held in the bar area. Not a massive fan of hotel entertainment and found it a bit hit and miss. However, a lot of people appeared to be enjoying it and some of the singers were good.
POOL AREA
Plenty of sunbeds. The hotel didn't appear to enforce the no reserving sunbeds with towels rule so most of them were taken at the crack of dawn. However, we never had a problem getting 4 together. The pool bar was a nice area to sit and relax. Roland from the Animation Team was a character - I was amazed at his energy. He seemed to be on the go all day with Aqua Aerobics; pool games; music quizzes; archery; golf etc. There was no pressure to join in and it was good fun to watch. There were 2 pools, one of which was heated and the temperature was absolutely perfect. The other pool wasn't heated. There is a gate at the back of the pool area for access to the beach.
RESTAURANT
During our stay the buffet restaurant was being refurbished so an area was sectioned off. There was no inconvenience from this but the food areas did seem to be a bit disjointed which we assumed was due to the refurb. There was a small seating area outside which we felt could have been bigger.
The food was generally very good. Lots of choice. Eggs/omelettes at breakfast cooked to order and the usual bacon, tomatoes, beans etc along with a selection of cold meat, cheese, cereals, fruit, yoghurt etc. The fresh bread was good. Sometimes the beans weren't overly hot but nothing a quick blast in the microwave couldn't sort out! It's been mentioned in other reviews that dinner/lunch is mostly pork - most days there were pork dishes but there were other things to choose from - chicken, fish in various sauces which were very good. The rice dishes were good as were the Canarian potatoes. The salads were also good. During our stay there there were lamb chops, duck, steak, turkey, chicken and fish freshly cooked at the outside grill area but if you didn't fancy any of that there was always pasta and pizza. I did try a slice of pizza one lunch time and it was very good. Service was good in the restaurant - the staff work very hard and were always polite and friendly.
We enjoyed our week at this hotel - Just a small negative: We politely enquired whether it would be possible to have a later checkout on the last day. We were told we couldn't, which was absolutely fine, we understand it's not always possible However, we did find the receptionist rather brusque - It was only a small thing but a polite answer and smile goes a long way to leaving a good impression of the hotel."
