Gloria Palace Royal Hotel & Spa

"The hotel is clean and tidy set high upon the hill overlooking Amadores beach. Whilst a reasonable size, our room was quite old with tired decor and in need of a face lift. The bathroom was also quite aged. The shower was just a basic pipe with a shower head which gave a mediocre sprinkle of water. Unfortunately the shower drain couldn’t keep pace with the shower and after a couple minutes, water was spilling out of the shower tray onto the bathroom floor. The patio door which leads to the balcony had the most basic latch offering minimal security. A good sized balcony was spoiled by cigarette smoke from neighbouring rooms and if the patio door was open, the room would fill with the foul smell of cigarette smoke. Why have no smoking rooms and allow smoking in immediately adjacent space! We stayed half board which includes evening buffet meals. The food offering was adequate. We never experienced any issues with table availability at either dinner or breakfast and the restaurant staff are always very helpful. Pools outside are good but people seem to have a mission to reserve sun beds with towels and only use them for an hour throughout the day. This would be easy for the hotel to resolve and give all guests fair treatment. The location is ok but apart from the local beach shops, bars and restaurants which close at dusk, there’s little other local facilities. We visited Puerto Rico for several evenings at around €6.5 taxi each way or a 25 minute walk. There’s plenty to do in Puerto Rico centre but the beach area is quieter. We like to keep trying different places so, the question is would we return here? There are many better in the canaries offering winter sun and more at similar cost so we won’t be returning any time soon. And finally… if any of the hotel staff are reading this and thinking about replying to say “why didn’t we report our thoughts”. Please try to be proactive and sort issues before hand. I’m gone and really don’t care about what you could have done to assist!"

"Enjoyed a lovely 6 night stay at the Gloria Palace Royal Hotel overlooking Playa Amadores in Gran Canaria. It's a nice hotel in 4 Blocks high up against the cliffs with dramatic views over the beautiful bay. We had asked the Hotel for a room in a particular location and that's exactly what we were allocated. The room was clean and spacious with a nice bathroom with rainfall shower. The whole Hotel was clean and had a calm atmosphere; guests were mostly adults but with several families with children. The buffet dining room had a beautiful view over the bay and a good selection of nice food. All staff we encountered were friendly and hard working. Evening entertainment was enjoyable. Playa Amadores Beach is very popular and busy during the day, but very quiet at night. There's a nice path from Amadores to Puerto Rico which takes about half an hour walk. Very good bus service with bus stops below the Hotel. We enjoyed our stay very much and are happy to recommend."

"Visited last year and decided to return this year with an older relative. Had requested rooms in similar location to last year close to each other. Request met perfectly. Rooms next door to each other in Block 4. Communication was perfect. The rooms are spacious and well equipped. Random kitchen area with crockery and microwave? All rooms look to the sea. Spacious balcony. There is some road noise but the views are excellent. Lovely food and drink AI selection. Entertainment was mostly singing this year. Generally ok. Table service in the show bar. It is a steep walk to the beach but easy to do. Larger pool is nice for a swim. A tad cold but amazing views. Smaller pool in the higher area very cold but refreshing on a warm day. 30 minute taxi from airport €60. Eva at the bar and in the restaurant is wonderful. So friendly in helping with Spanish translation. Patrick on the entertainment team is equally amazing. Mogán short taxi ride away or a water taxi from Puerto Rico. Would go back tomorrow."