Sunprime Atlantic View

"We did 10 nights A.I 22/01 - 01/02 room 3rd floor. The only nice girl on reception was the one who checked us in (young, pretty makeup) polite and welcoming. Other ladies a bit frosty. No1 asked how our stay was when we left. Lunch time staff are all very nice & evening bar sever (young guy with glasses) also friendly & helpful. Lunches & dinners are very nice, lots of options & the food was always fresh. The prawns, beef tenderloin (tasted like fillet steak) were especially good! Only had breakfast couple times but again was good. The salads & baguettes (included in A.I) from the shop were also a great option if buffet not wanted! The pools are great. No issues getting sun loungers. Pool towels can be changed between 5-6pm at reception (we weren’t told this on arrival). The WiFi was ok but the tv didn’t work on apps without screen casting & kept turning itself on in the night so we unplugged. Drinks are good the own brands are ok, Victor in the mini market was really helpful & always friendly, I asked if was ok to make iced coffees which were very good with icecream :) No espresso martinis in the evening ?! Never been told unable to make certain cocktails before🤣 Our room had an excellent amount of space & storage, shower powerful. Excellent cleaning daily & hotel grounds also very well kept. Handyman helpful when our kitchen light fell down! One thing that lets down the hotel is the room 1) the beds are 2 singles pushed together so someone is always falling down the gap, for double occupancy the bed really should be a double mattress. I’ve looked at room types on booking.com & it does look like all the studios / apartments are single beds ? Also the bed was really creaky it sounded like mattresses springs were broken. Also cracks in the sink/shower/toilet so probably does need upgrading. The magnifying mirror was broken unfortunately so couldn’t use, the air con was NOT good / not powerful & also doesn’t reach the area you’re in bed. 2)There is SO much noise around the hotel it’s impossible to have a good nights sleep. We were up at 3:30/5am & again at 7:30am most days due to outside noise (glass waste being thrown in outside bins / vehicle noise / room cleaning noise & trolleys going up & down etc). The walls must be paper thin there is no soundproofing at all. If I was recommending anyone to stay I’d be asking the hotel to suggest a more peaceful room although I’m not sure that’s possible , maybe the 054-072 apartments by the pool on the left as they’re not in the main block? Location is good, been to Gran Canaria x6 times so there’s plenty to go and do. Due to age at this hotel (mostly 60+ Scandinavians) it’s nice to get out. Entertainment is mellow singing & people dancing which is nice if you want that kind of holiday. - 16 min walk to Yumbo which is what it is, cheap bars & a good atmosphere! Way2brothers restaurant 10 min walk very nice. - 10/12 min drive to meloneras which has some great sea views, shops, cocktails, restaurants. - 30 min walk or short taxi trip to mulligans Irish bar & other restaurants good night out. - 10 min drive to tipsy hammock great cocktail bar by the beach. - 22 min drive to stunning Puerto Rico harbour. Getting taxis is quick and fairly cheap. The pool activities looked great. The gym is fantastic so much equipment! Overall a really good stay as the hotel had some really great features along with good location & some lovely winter sun."

"Third time we have visited this lovely hotel and already planning on returning. We love it, the relaxed atmosphere is perfect. We were on the 4th floor with lovely sea and pool view. You could always get a sunbed at any time of day. We hired a car and there was always lots of on site parking. The breakfast was wonderful with a huge selection from yogurts, fresh fruit, cheeses, pastries, bread, full English and so much more"

"This hotel is situated about 25 minutes walk from Maspalomas beach and as such quite a distance to walk if you have mobility problems although taxis regularly visit the hotel and are reasonably cheap. The hotel overall is extremely clean, well presented and the staff are very helpful. We had a one bedroom apartment which was spacious, well furnished and spotlessly clean, it has a large fridge cooking rings and crockery and cutlery if you want to make food. The bathroom is spacious with a lovely large walk in shower, amenities included shampoo, conditioner and shower gel along with a hairdryer. The pool area is lovely and although we didn't use the pool it looked lovely from our balcony. We only ate in the restaurant for breakfast once so I can't really comment on the food although what I ate was very nice and a good selection. The view from our room was excellent to watch all the firework celebrations on New Years eve right across the bay so was incredible. Overall a lovely quiet, clean, well presented hotel and I would definitely stay again."