"We spent 12 days in Corallium. Let's start with the good:
1) The Location
Located in Maspalomas on walking distance of the Dunes en with a small shopping centre at your doorstep, you can't go wrong.
2) Staff friendliness
No worries there, everyone welcomes you with a smile and is eager to help or chat when needed.
3) Food quality
The all inclusive buffets score a lot lower on "Quantity" than most hotels we visited througout the years, and there are A LOT of them in different countries. But what they DO serve scores high on "Quality". Since I will always prefer good food to a lot of choices, this one is a winner.
4) Cleanliness of the hotel
Spot on, pun intented. The hotel is clean and the rooms are nice.
Now let's move to the things, that should be better in my opinion.
1) The evening shows
During our 12 day stay we had 2-3 shows that entertained. All other evenings a DJ took the stage playing some background music for 2 hours. That's not entertainment.
2) Difference between bars
The hotel is multi-level, with some of the facilities located on different levels. For instance, there's a pool on ground level with a pool bar. There is another bar and pool at (I think) the 6th floor. And another pool on the 7th. However, would you be at the higher located pool and would you like a cup of coffee? Go fish! You'll need to go to the poolbar at ground level.
3) The Nereo cocktail and Food is nice, but leans more towards their own guests from outside the hotel.
One evening an entire section of the seats on the terrace was blocked off for hotel guest, since Nereo decided to reserve it for people from outside the hotel. Although Nereo feels like a part of the hotel, this causes the guest to definitely not feel a part of Nereo.
4) Unique concept makes "normal" AI guest feel inferior
So when you finally make it to the lower bar and order a coffee? Depends. Are you a UNIQUE guest? They'll gladly make you a coffee. Oh you're "regular" AI? You're redirected to the self service coffee machine. This causes AI guests who pay more than enough feel like inferior guests, which at all times need to be avoided. Oh would you like a frappe or a special coffee? Bring you money, cause the AI concept won't cover it.
5) The AI Bar menu is a laughing matter
I get that not every drink on the menu should or can be all inclusive and a selection needs to be made, but this is simply a joke. Cocktail wise, you can choose from a few cocktails that are all made by a machine. Want a cocktail the bartender makes? You'll need to pay. Are you a whisky lover? Nice, you have 1 terrible local whisky to drink, ALL others will be have to be paid. Want a simple mix like a Aperol Spritz? Bring your wallet. From all of the all-inclusive hotels we visited (on the Canaries, Balaeren, Turkey, Egypt, Mexico and many more) this AI menu give "minimalistic" a new meaning.
We are very active travelers who miss lunch more than we enjoy it, because we're not at the resort around that time. That means we pay for a lunch we don't use, and that's 100% our own choice. It's made up however if you can relax during the evening and enjoy drinks of your liking. In this case however, I could have just as easily spent every evening at a place outside the hotel and pay for my drinks there.
Concluding, Corallium does more things good or great than they do bad, but the things that don't add up hit hard on the level of feeling appreciated as a guest of the hotel."