Villa Florida

"Let's start with the positives, apartment cleaned every second day, towels changed, bedding was not changed. Staff both reception, cleaning and maintenance were brilliant. Location was good. There is an Indian restaurant beside the complex the food is amazing. Now the negatives, we booked a superior room, didn't get one. Also the pool is advertised as heated, it was not. Not enough sun loungers always a queue, and gone immediately. Did not use the pool bar. There is no ventilation in the bathroom. The microwave cable held together with tape. The lights are all mixed up. Turn off the patio light and the bedroom light went off. The bathroom light came on occasionally, so we decided to leave it on constantly. The balcony is a lovely size but needs an umbrella for some shade. The ground floor apartments have them. We had no coach roaches just lots of bug bites. Would we stay here again No."

"This was our second visit (last came in July 2024). Pro's: - Excellent location. - Short transfer time from airport. - Clean. - Maid service has significantly improved since last year. - Lovely reception staff. - Good-sized pool. - Pool doesn't open u until 10am, so plenty of time to get breakfast first. Con's: - There aren't enough sunbeds, there are at least 15 less sunbeds round the pool than last year, and it's had a massive impact. Queuing for a bed from 9:30am every morning is a joke and whilst the gates don't open until 10am, beds are all gone by 10:03. - People reserving beds with towels and then leaving the pool for several hours and towels not being removed by lifeguard, despite a sign saying they would be. - No entertainment at hotel- no good for children/teens. Whilst this was a return visit for us, we probably won't come back again now (to Caleta or this hotel) as there are other places to visit, but I wouldn't come back here anywhere until the sunbeds situation is resolved."

"Friendly and helpful staff throughout. Bright and friendly reception area. Rooms based around a pool area. There is a pool bar but it was closed and looked quite scruffy to be honest but I understand this is privately owned, however, it doesn't reflect well on the complex. Lovely modern air conditioned apartment greeted us. Well equipped with a modern T.V, fridge freezer, it was really nice. Very clean. The bedroom window frame was broken and we were assured that it would be repaired within 2 days, it was not. This was not a big deal but it would have been nice to have been able to open the window for a air refresh. All in all a lovely place and would return."