"The only thing this place truly has going for it is the location, which, to be fair, requires zero effort from management. Unfortunately, everything that does require effort falls short.
We arrived slightly early (25 minutes) and were refused check-in, then asked to pay for lockers to store our luggage. Most hotels would handle this as a basic courtesy, but not here.
To make matters worse, the setup itself is unnecessarily inconvenient, reception is in one building, the parking is about five minutes away, and the actual apartment is another five minutes from there.It feels like a poorly organised treasure hunt with your luggage. The receptionist insisted these details were sent in one of five pre-arrival emails. For a one-night stay, that’s excessive (spammy!) and unhelpful.
The apartment itself was average at best. Furniture felt tired, kitchen cupboards weren’t closing properly, and the cleaning, particularly in the bathroom, left room for improvement.
Amenities are virtually non-existent. There’s a coffee machine, but no capsules. No tea, no sugar, no basics, not even a bottle of water. It gives the impression that every small convenience is considered a cost to be avoided rather than part of the guest experience.
The real issue, however, is the sleep quality. The mattress was clearly worn, with a noticeable dip in the middle, making it uncomfortable throughout the night. On top of that, there are large street lights directly outside the bedroom windows. The curtains are poorly installed, leaving gaps and sitting a few centimetres away from the wall, so they don’t block the light. The result? A room that is brighter at night than during the day.
If you value a good night’s sleep and straightforward, customer-focused service, I would strongly recommend looking elsewhere.
And to those giving this place high ratings, I’m genuinely glad you had a better experience. But if this impressed you, there are far better options out there that will exceed your expectations."
