Barcelo Punta Umbria Beach Resort

"Very good for family holiday. The ocean was great and the weather was very good. Not to hot, but hot"

"Poor food, poor room cleaning, poor reception service, groups of people creating troubles and is dirty place. Don’t go. Reception told me that we can park outside for free, got a fine… However the animation team were super good."

"My experience at the Barcelo Beach Resort hotel was reasonable. Either the number of sun loungers by the pools is not compatible with the number of guests, or there is a failure in the control that the hotel claims to have. Every day I saw people with children without a chair, until one day it was me, not a single chair available. It was either sunscreen, or a book, or a bracelet, or towels that occupied them. Clearly it was not a good experience here. The animation team is phenomenal, but the waiters, for the most part, are just working, except for one or two older ones who go the extra mile, like Susana from the kitchen, phenomenal. In August there are queues for everything, at the bars outside and at lunch. The longest queues, with more than 30 people waiting, are at lunch, the queues at the pool bars are shorter. The hotel facilities are incredible, they are luxurious, the staff is mostly new and not very problem-oriented. Regarding the chairs, I gave feedback at reception immediately, saying that there wasn't a person in charge of the pool area and that perhaps that's why there weren't chairs available, and they only apologized instead of calling and asking for the person to come to the location, which ended up happening after my suggestion. The restaurants are huge, the pools too, and the rooms are just as good. I don't recommend going there in August."