Fergus Club Pineda Splash

"*rough post and will revise at the end* Currently on day 5/14. Food isn't as bad as is being made out. There's always been something for everyone to eat. The main problem at mealtimes is that the juice machines are turned off so you have to exit the restaurant and go to the only bar to get your kids juice. There is no separate queue for alcohol/non-alcoholic so you could be waiting for some time. The doors to the pool areas are CLOSED until 10:00 so everyone is locked in and then runs out for beds (embarrassing!). You also require a card for a cup to get your drinks. We've always taken our own travel cups which make the cards invalid. The bar staff reluctantly fill the cups after explaining you could stand and order 2 juices to fill it regardless so it takes up more of everyone's time. Certainly not 4 stars anymore and can say for certain that we won't be returning under the current setup. We were also given the wrong room with 4 beds thrown into a box (certainly not the deluxe family room we booked however, we did eventually get moved on day 3)."

"Don’t waste your money. It’s not a good deal for a 4 star hotel. We never write a review whether it’s good or bad but this place needs one. How they’re still saying it’s a 4 star is beyond me. Iv stayed in nicer and better 3 star hotels. There is less rules in a prison than this place. If you imagine a Haven Holiday park on steroids then times it by 3. The food is mediocre at best. The morning snack bar is bread and cheese and the afternoon snack bar is the left over burgers and hot dogs from lunch. (They might add a chicken nugget some days) Want a straw for a drink?? Be prepared to pay, safe in the room?? Be prepared to pay. God forbid you ask for your all inclusive cocktail in a diff glass. The only seating are that gets some sort of sun in the afternoon is an area ‘near a pool’ which they close as soon as the sun comes out. Because it’s near a pool and they don’t have a lifeguard. It’s only adults that sit in the area. Iv yet to see one cleaner other than the maids for the rooms. The communal areas are absolutely filthy. Especially with the weather being so bad and everyone being confined to the hotel. There is only one bar and the queue can be horrendous. (Bar staff are lovely, not their fault the rules are in place). Only 3 cocktails on the all inclusive menu. Only saving grace for this place is the kids club staff. They are brilliant with the kids. If it wasn’t for them we would have been booking a flight home. You live and you learn but it’s a bloody expensive lesson. Shame on Jet 2 for even having this classed as a 4 star."

"I’ve debated whether to post as I don’t like to be negative, however I have now been waiting for a reply from my holiday provider for 9 weeks. I was so disappointed with this place. The sunbeds are crammed in. I could see the nose hair of the person on the person next to me we were that close! The pool is slippy, slimmy and the area around the pool was not cleaned properly (they did nt have room to move sunbeds to hair, fluff, food etc…all accumulated in and around the drains and they went then cleared). My son came home with an ear infection. The snack bar is non existent. The food was mediocre. And the staff in the restaurant were great to be fair. The bar staff were over worked. You can’t get your own soft drinks and the ques were about 30-45 minutes long. It was a joke. I really wouldn’t come back here. It stinks of damp. They say 4 star but it’s a LOW 3 star, probably a 2 to be honest"