ALEGRIA Plaza Paris and Spa

"The hotel is very cozy, comfortable and relaxing, the beds are very comfortable, the stuff is kind, positive and very helpful, the location is excellent, but the food is poor, all in all is good ♥️"

"I would strongly advise against staying at Hotel Alegria Paris Plaza in Lloret de Mar, especially if you are pregnant or travelling with children. The air conditioning did not work, which made the stay extremely uncomfortable. I am pregnant and suffered a lot because of the heat, and the hotel did not provide a satisfactory solution. The cleaning standards were also very poor. Bins were not emptied, rubbish was left in the rooms, and it felt like the only thing being done was making the beds. This is not the standard of cleanliness I would expect from a hotel. We also had a very unpleasant incident with a man outside the hotel who was making threatening and vile comments towards us. We informed the hotel about what had happened, but their response was extremely disappointing. Rather than taking the situation seriously or making us feel safe, we were simply advised to call the police and speak to the man. We expected the hotel to show more concern for the safety and wellbeing of its guests. I also was room 127 with a balcony facing the side street, sleep was interrupted due high levels of volume throughout the night. Because of all these issues, we decided to leave the hotel early. What was supposed to be a relaxing stay became extremely stressful and upsetting."

"Very sceptical about this hotel and almost cancelled due to the reviews - very glad we didn’t!!!!! I have no idea why some of the reviews are so bad. We had 2 rooms for the 2 of us and our 2 teenage boys. First floor rooms allocated, and yes albeit a bit noisy from the pool area, it wasn’t anywhere near as bad as we expected and we took ear plugs anyway. No issues. The food was great! We had lots of to chose from and didn’t have a bad meal once. We didn’t do all inclusive only full board, but the beer is so cheap (cheaper than Coke!) it wasn’t worth the upgrade (€20 per person per night). Location is amazing. Walking distance to everything but not too close to the night clubs where it’s a bit more roudy. Air con is set to 23 So that was a bit of an issue to start with but the staff did everything they could to help cool the rooms down. I have to say, all of the staff we encountered were so polite, friendly and very helpful. Particular shout out to Jesselle!!! Thank you so much for all of your help. We wouldn’t hesitate to stay again. She really went out of her way to make sure we were all very comfortable! She is an asset to your hotel! Don’t believe what you read! We had a lovely holiday here!"