Hôtel Mediterraneo

"Fantastic Stay The hotel Mediterraneo is a lovely clean family friendly hotel in a quiet part of the new town, but only a short walk taxi or bus journey into the centre of the nightlife. All inclusive offers a good breakfast selection snacks at various times throughout the day lovely buffet style lunches and lovely fresh cooked dinners. From cold starters or hot soup fresh salads and vegetables cooked meat and fish dishes and fish and meat cooked at the grill while you wait. In the restaurant your drinks are served to the table during lunch and dinner breakfast is self serve. The hotel use a card system where you order at the bar 1 drink per card presented to keep the que to a minimum. All the staff are hard working and friendly The entertainment is a mix of professional and in house shows with a free game called Hoy Hoy for everyone to play on an evening it’s a bit like bingo but with cards not bingo balls. I’ve been quite a few times over the years and this can be said to be the same for many guests So once again a huge thank you to everyone who works so hard as the face of the hotel and behind the scenes. You all deserve recognition for your efforts and you are all a credit to Silvia the manageress."

"This was our first visit to Benidorm and the Costa Blanca. The hotel is outside the main hotel forest of high rise blocks and opposite the Benidorm Palace theatre with dine & show. It is 15/20 minutes stroll down to the beach and promenade. Built around the swimming pool it is a comfortable size only three stories high. All the staff extremely friendly and welcoming especially the reception team and the waitresses in the restaurant. Food was well cooked and the buffet was varied well above most other hotels we have stayed in. Our room was large enough for 4 adults plus a baby cot it overlooked the children's playground and we had a large terrace. The hotel was only minutes away from two bus stops and the cost was fixed at E1.60"

"My first trip to Benidorm, travelled with friends, some of whom had been to Benidorm before. The hotel itself is nice, clean and well presented. Rooms are a decent size if two sharing, you are not tripping over each other and they are clean. Air con was working - was 25-28 the first week of October, so we were glad of that. There was the usual sign in the bathroom about using towels again, however, the towels were changed daily, whether you put them on the floor for changing or hung them up to use again, so not so save the planet friendly. The hotel is opposite the Benidorm Palace - a theatre - and a good bus ride away from the old town and a lengthy walk. We stayed all inclusive. Gone are the days of a wrist band - at this hotel your room key card is the way to get drinks, into the restaurant etc. Not a big issue, but what they do not tell you at reception when you check in and are given the card is that you can only get one drink per card (one card per person, per room) and drinks are limited to two per person - so if you are getting a drink - even a soft drink or water - for the person/s you are sharing a room with that is all you can get at any one time. Bit of a faff when there are several of you travelling/staying together. I have to say the lack of availability of water, especially when staying all inclusive, was a big one for us. I have stayed at other hotels in Spain where this is not a problem and water fountains are available at the bar. It was not possible for instance to get a small beer and a water if also getting another drink for your room mate. There is no water fountain in the hotel or at any of the bars and bottled water had to be purchased at the bar, although it was available with meals in the restaurant. However, it was not possible to take an unfinished bottle of water - or wine - out of the restaurant. Wine bottles here labelled with your room number and you could ask for it at the next meal. The wine was ok, but not great. The food at the restaurant was not, in my opinion, good quality. Although there was variety I found it difficult to put a decent plate of food together which I was able to eat. I love fish and look forward to fish dishes when in Spain, however, most of the fish on offer looked grey and very unappetising - and the hot trays only seemed to keep things luke warm. One dish I tried, pork slices friend in breadcrumbs, was so tough I just could not chew it. There were some nice salads and of course always pizza and some form of fried potato and surprisingly there were proper English type sausages at breakfast. While I was not expecting gourmet food I was expecting hot fresh food that was both appetising and tasty. Overall I and my fellow travellers, were very disappointed with the food offering and because of this we ate out other than the odd breakfast and some snacks, making the short break with friends rather more expensive than planned. One or two of the staff were bright, chirpy and friendly - others not so. The one drink per card was strictly adhered to by most staff who were not always kind or friendly with guests when doing so. I witnessed this on several occasions, especially with newly arrived guest, who rather like us, had not been informed of the rule at check in and had only brough one card down to the pool/bar with them. It seemed that staff were always looking over their shoulder to see who was watching them, especially when asked for a soft drink or water along with an alcoholic drink. If there was no queue at the bar and or there were no other staff serving, some of the more friendly staff would oblige but not before looking around to see if any other members of staff or management were around and they would then whisper 'just this once' . I got the impression staff morale was not great. I would not recommend this hotel and will certainly not be staying there again."