Avenida

"Stayed here a couple of nights as part of a tour across the Pyrenees. Hotel is at the top of a hill with some great views, the negative is that it will be a long walk up back from the beach/town. If you are fit this isn't an issue, we did it 3 times! Room was clean and shower was very good, nice view. Breakfast was simple but plentiful. No bar/evening meal options so be prepared to go into town."

"My first impression was terrible. The property is nowhere near as appealing as described; it feels dreary and completely neglected. The reception is tucked away in a gloomy, basement-like space with low ceilings—almost as if it were carved out of a cellar—even though there are tiny windows facing the sea (which is actually quite far away). Arriving at the front desk was an absolute nightmare. The receptionist couldn't find our booking in the system and feigned ignorance rather than actually trying to locate it, only asking for our documents at the very end.We had booked and prepaid for two double rooms, but he claimed that due to a system error, only one quadruple room was available. We insisted on the two double rooms we had already paid for, but the staff displayed total ineptitude. The concierge was completely detached and showed zero interest in resolving the issue or proposing alternatives. We were bluntly told that the quadruple room was our only option as it was the last one left. All of this happened at 7:30 PM, and our group included a 5-year-old child and an 80-year-old lady! We were forced to find alternative accommodation on our own, without the slightest support from the hotel.The situation became even clearer when I pressed further on why our rooms were missing: I was told that another group of four Italians with a last name similar to mine had arrived earlier and were given the two rooms I had booked. It was a textbook case of overbooking—likely a massive blunder by the front desk—which speaks volumes about the abysmal management of this place. What made it even worse was the utter lack of empathy; nobody cared or made any effort to help us. Run for the hills!"

"Clean room, peaceful hotel, lovely views, ample parking, bus stop close by to get into the old town or enjoy the stroll along the promenade. "