Pickalbatros Jungle Aqua Park Resort - Neverland Hurghada

"There's is a lot of reviews on here but I wanted to share my honest opinion. This hotel has great pool facilities, great for kids and families also, particularly younger families. However it is not all it's cracked up to be, and if I'd spent a premium price on this holiday I would not have been happy at all, fortunately it was term time pricing.. Few bits to watch out for: * Food - Food is average at best, just being honest. the quality is below a typical AI buffet, it's cheap quality food but there's always a pretty wide selection by default because of the number of restaurants, there's alot of repetition though. Drinks - Basic selection, they have 2 cocktails on the "menu" but they're bad, if you drink beer, vodka or rum you're good.. otherwise good luck. Soft drinks are available as well but again pretty limited. * Cleaning- The resort is kept really clean, but the rooms don't get cleaned well at all, floors aren't moped, again they do the basics enough and they do towel animals.. standard practice really for a 4* place in my opinion. It's the lowest quality clean for a room I've stayed in to be honest. And yes - I tipped daily for cleaning! * Service - There are some fantastic guys getting drinks for you around the resort, but beyond that the teams are rude and pretty miserable, the reception team are shocking as are guest relations.. ironic but true, if you make friendships with a few they will look after you but there's not a service culture you'd expect at a 4 star resort. * WiFi- It's bad.. really bad. And with roaming charges for Egypt you might as well roll a dice for when you'll have any connectivity, get an Esim for sure, I got really frustrated with never being able to use my phone. *Water park - Nice selection of slides for kids for sure, I saw alot of kids pushing themselves down some of the more windy slides - thrilling for them im sure 🤣 but theres also some huge slides which were fun and a lazy river wave pool which we did enjoy so all in all. *Rooms - Again they have the basics, keep the "aircon" on the whole time you're there.. it isn't true air-conditioning but it will do just enough, the "minibar" will have water in it but unless you tip that's your lot. Overall those points probably paint the place in a bad light, and I am being critical, but this is rated a 4* and to be honest against any other 4* it would not get close, if you want a nice, ok resort at a good price with great weather and the basics covered, this place is for you, but if you're looking for something amazing with luxury, you will be disappointed. We paid just over £2000 for the 3 of us for 10 nights, but if id got above £3000 I'd have felt robbed."

"Excellent stay for families. Stating with a young family, the slides and pool areas are great for all ages. Food - something for everyone in one of the many restaurants. Drinks - all good - beers, soft drinks wines etc on offer. Our room was great, well located and the cleaner was great. Making animals for our young son with towels which he loved. Would highly recommend this hotel to anyone thinking of booking."

"It was very nice and clean, service was great, and our kids loved all the slides and whole place, I would back here again, highly recommend"