Grand Hotel View

"I travel extensively and stay in hotels around the world, and I can honestly say I haven’t experienced such a poor level of restaurant service in a long time. Grand Hotel View, August 12, 2026 — the hotel, rooms, and amenities deserve every praise, the location is stunning. But the restaurant completely wrecked the overall experience of our stay. We waited an hour and a half for lunch (14:10–15:40) — for comparison, that’s the kind of wait you’d expect for a full fine-dining tasting menu, not for breaded chicken and a salad. The drink we ordered never showed up, until I personally went to the bar to look for it, as if we’d simply been forgotten. When the food finally arrived, the caprese salad came with wilted arugula instead of basil (photo attached — it speaks for itself). The table hadn’t been cleaned despite asking the waiters three times, and cutlery — nothing. The last straw: when my wife asked for cutlery, the waitress curtly replied that she “wasn’t a psychiatrist.” That kind of tone toward a guest is simply unacceptable in any hospitality establishment, let alone a hotel of this category. The shift supervisor apologized and removed the item from the bill, which was the only bright spot in the whole ordeal. But the restaurant manager was completely unavailable, and we weren’t the only ones — similar complaints were heard from other tables (long waits, dirty tables, even a fly in someone’s food). This is no longer just a “bad day” — it’s a systemic problem in the organization and service culture. The hotel has huge potential and a beautiful setting, but the restaurant is actively sabotaging it. I hope management takes this seriously, because right now the level of service is unworthy of a hotel in this category."

"Absolutely delighted with total hospitality: the view like a medicine, sea, beaches, nature, village Postira, stuff, room, delicious various food. Such a great escape!"

"This hotel is absolutely beautiful and luxurious, with a fresh, modern feel and exceptional cleanliness throughout. We especially appreciated the peaceful beach located just below the hotel, which never felt crowded and provided the perfect place to relax. We paid extra for a sea-view room, and the view was truly stunning and worth every penny. The room itself was very nice, but as we were travelling with a child, we felt that some of the design choices were not particularly family-friendly. The low marble bedside tables and the bed, which was quite firm and had a noticeable gap in the middle, made it difficult for our child to sleep comfortably between us. Apart from that, the room was spacious, stylish, and very well maintained. One of the highlights of our stay was the breakfast buffet. The selection was excellent, the quality was consistently high, and it was something we genuinely looked forward to every morning. Unfortunately, the dining experience was disappointing. The dinner buffet was well below the standard we expected from a hotel of this level. Most evenings the food was served lukewarm or cold, and the taste and quality were often lacking. On two separate occasions, we were even served undercooked meat/chicken, which was quite concerning. We were also disappointed by the lunch options. The hotel essentially only offered pizza for lunch or a lunch buffet consisting largely of the same dishes served at the dinner buffet. After several days of eating pizza, we decided to try the lunch buffet for a change. To our surprise, we received a bill of €66. Considering the limited selection, repetitive menu, and overall food quality, we were genuinely shocked by the price and did not feel it offered good value for money. As parents, we also felt that the restaurant could be more accommodating for families with young children. A small children’s station with child-sized bowls, spoons, and a greater variety of child-friendly food would have been greatly appreciated. The menu overall lacked variety, and many dishes were repeated throughout the week."