Park Plaza Histria

"We stayed here as part of a Jet2 holiday. While the main hotel was acceptable, our “Superior” room was extremely disappointing. The room was poorly cleaned, with stains, ripped curtains, dirty furniture and drawers, and cleaning standards were poor. There was also an unmarked step which caused injury. We raised our concerns with reception but received no support, they simply advised for us to write a review. For a 4-star hotel and supposedly “Superior” room, this was simply not good enough."

"Lovely hotel nice location .Had superior room with balcony would recommend . Large bed comfortable clean well presented and modern . Shower good always hot water powerful . Breakfast good variety and hot food always hot and plentiful . We were we half board would recommend. Good variety again lots of choice dining staff efficient and friendly . Pool side bar good variety of snacks etc. The reception staff extremely helpful and told us about local buses and places to go . Pool Area clean salt water pool clean and lovely temperature no sunbed war ! Plenty of beds even at busy times. A few minor issues we had with door lock and safe sorted immediately.. cleaning of our room variable tea and coffee often not replenished or cups changed . If you don’t like black coffee buy your own milk as they only leave one sachet of powdered. Milk or none at all has to ask a few times Good bus route 2 euros to pula town worth a visit supermarket and parade of shops although there is not much two Nice coffee areas 15 minutes away nice paved walk ways but hilly at times No life guard or policing of pool When we were there a gang of lads packed up scooter helmets using there own towels obviously not guests wandered onto the pool area used facilities which was not great happened on several occasions which shouldn’t happen The area is quiet beach stone cove pretty but small gets very crowded . Lovely padded sunbeds in pine wooded area if you want shade If you are expecting entertainment there is not any at this hotel but if you want a quiet relaxing time this is ideal . Mixed ages of guests. Over all good value for money clean and well presented no real Complaints if you research the hotel it says what it is"

"We recently stayed at the Park Plaza Histria Hotel and, unfortunately, the experience did not live up to the 4-star rating advertised. The hotel is part of a very large complex with good facilities on paper, including swimming pools, sports courts and several restaurants. The pool area was excellent, always clean and well maintained, and the poolside toilets were spotless throughout our stay. The shower in our room was powerful with plenty of hot water, and when we reported a loose toilet seat it was repaired the same day. Staff were generally polite and courteous. However, there were several areas where the hotel fell short of expectations. There was very little communication from the hotel regarding entertainment, activities or local attractions. In fact, there appeared to be no organised entertainment during our stay, and there was no information available about excursions, places to visit or things to do in the local area. Thankfully, the TUI representative, Miguel, was extremely helpful and provided advice on excursions and sightseeing opportunities. We particularly enjoyed the boat trip to Rovinj and Red Island, which represented excellent value for money. The location was also somewhat misleading. The hotel is advertised as being within walking distance of Pula, but in reality it required either a 15-minute taxi journey or around 20 minutes by bus. Dining options were disappointing. Despite the size of the complex, there were very few restaurants and most served similar menus. The burger bar was below average, and there was nowhere to purchase a simple snack or light lunch without ordering a full meal. It would have been much more convenient if drinks and light snacks were available around the pool area. Even basic bar snacks such as crisps and nuts were unavailable. The on-site supermarket was also extremely expensive, with everyday items carrying significant mark-ups. The buffet breakfast offered a reasonable variety of food, but the quality was inconsistent. There was only one toaster, which struggled to toast bread properly and took a long time to use. Many of the hot breakfast items were lukewarm or cold, seemingly because they had been prepared in advance and left on hot plates that were not hot enough. The room itself was disappointing. The bed and pillows were both overly soft and uncomfortable. Housekeeping appeared to consist of only a very basic daily clean. The bathroom floor showed ingrained dirt in the tile grouting, the balcony was not swept or cleaned during our ten-day stay, and the telephone was noticeably dirty. We also experienced an issue with one of the wardrobe doors, which was very heavy and came off its rail. Although the reception and bar areas were generally clean and the front of the hotel presents a good first impression, the rear of the building looked tired and in need of maintenance. Balcony shutters and railings would benefit from repainting or replacement. Another frustration was the lack of control over sunbed reservations. Many loungers were left occupied by towels for hours at a time despite not being used, making it difficult for other guests to find a place around the pool. Overall, while the hotel has some positive aspects, particularly the pool facilities and helpful staff, it feels more focused on encouraging guests to remain within the resort complex than on helping them experience the surrounding area. With disappointing room standards, limited dining variety, a lack of entertainment and poor communication, we would not consider this to be a true 4-star hotel and would be unlikely to return."