Napa Mermaid Hotel & Suites

"I was at this hotel from September 26 to October 10, 2026. The reception staff was very kind, as was the entire hotel staff; unfortunately, the guests who chatted loudly on the terraces at night were much worse, disturbing sleep. The Wi-Fi was good, the breakfast in the morning was excellent with a wide choice, and the pool was beautiful, but with many annoying flies. The spa was good, but not exceptional. The nighttime noises from the trucks on the street and the guests were bad. If it had been up to the staff, I would have given a higher score, but the rating must be objective and cumulative of pros and cons. Those who give 5 stars DO NOT HELP THE TOURIST; they are clueless. The town of Ayia Napa is unfortunately full of restaurants but all very expensive; furthermore, even changing every night and waiting in endless lines, I never ate well. I must say one last thing about the motorcyclists who ride around doing wheelies in the heart of the city, making a racket. Does the police not exist in this city? The same goes for the beaches; they would be beautiful but are chaotic and dirty, and unfortunately kept very poorly."

"I was at the Napa from September 26 to October 10, 2026, the beach below is very beautiful, too bad that at 10 in the morning it fills up with tourists and you have to flee, the hotel is cute with a nice pool, good wi-fi, and excellent breakfast in the morning, small room but the staff and service personnel were extremely kind..unfortunately the same cannot be said for the clientele, noisy at night...Even the noises coming from the street were unbearable. The spa is good..but not exceptional. The entrance floor is really slippery when it rains..be careful..I don't understand how many people could have given it a five-star rating? Confusing, and not helping the tourist..in Asia I should have given 8 stars to certain hotels then..??? I wanted to say a few words about the town of Agia Napa, which is practically a tourist trap, too crowded, exorbitant prices, and even though I changed restaurants every night I NEVER ATE WELL..one last thing, the bus drivers are rude and impolite..and NEVER on time (the problem is that when they arrive early you have to wait 1.30 h for the next one) (line 501)"

"We felt very comfortable from the first day on. We were welcomed most warmly, and every detail of the room and the hotel was explained to us. The food was excellent and the staff extremely accommodating. We can recommend the hotel without hesitation."