The Lensbury Resort

"The hotel is in clear need of significant refurbishment and investment. In its current state, it feels noticeably secondary to the adjacent members’ club, which creates an unbalanced guest experience. Food and beverage provision was particularly disappointing. The kitchen was closed between 10:00am and 12:30pm, and both the lunch and dinner offerings were limited in choice and quality. Meanwhile, the members’ café remained operational and serving food, yet hotel guests were not permitted to purchase from it. This policy further reinforced the sense of disparity between facilities available to members and those available to paying hotel guests. There is clear potential for the property, but meaningful investment is required—particularly within F&B operations and the communal areas. With a considered refurbishment programme and the right management team in place, the hotel could deliver a far stronger and more competitive guest experience."

"I came to Teddington for a work meeting and had a lovely week staying here. The spa was very pleasant surprise and greatly exceeded all expectations. The sports massage I had was absolutely phenomenal. Also had a couple of lovely aromatherapy massages too. Which I can't recommend enough. Will definitely be back!"

"Just had two lovely nights at The Lensbury. Could not fault anything, staff throughout brilliant and can’t do enough for you from reception, dining, room and spa, they were all friendly, efficient and very helpful at all times. We had a lovely deluxe Queen Room, which was huge, with two small sofas, a desk with chairs and a large drawer cabinet with TV. There was a separate wardrobe and a very nice bathroom with large shower. The spa facility is lovely. We used the pool, which is 25m long. Water quality is excellent and changing rooms and showers all very clean. There is a large gym on the 1st floor with a wide range of equipment. We opted for inclusive breakfast, which was lovely. Eggs cooked to order and all food very fresh. Dining area is a lovely space overlooking the extensive grounds down to the river. A big plus was parking included, in 3 car parks. We would definitely recommend it to anybody who wants a relaxing good quality hotel experience for a short break."