Amigo City Centre Hotel

"The hotel has a strict no-smoking policy. However, despite that, people were smoking inside. When I reported this to the reception in the evening, because we couldn´t breathe, the receptionist asked me if I knew where the smoke was coming from...so I had to find out myself, because she didn´t even flinch. Once I did, she said she would check it out. The smell was so strong that it was impossible to breathe for about three hours, and my girlfriend was having trouble breathing. When I went back to the reception, she told me that she had gone to check but couldn’t do anything because the guests had a “Do Not Disturb” sign on the door and that she was not allowed to enter. But isn’t health and safety supposed to come first? What if there had been a fire or anything else?"

"I stayed at the hotel. The receptionist took advantage of the fact that I didn't understand the language and charged me 150 euros in cash. She said it would be refunded to the card, but I didn't get the money back. I went to the hotel and I didn't get any help, no service, and they just took my deposit."

"Upon arriving we could not check in a bit early (2hrs) as we were up so early and had large bags and was hopeful we could get a room but unfortunately no reception staff on to get into room. We left bags in storage and went out and when we came back we did get checked in about 30 mins early. Hotel is very clean and quiet. No real bar but can buy a few drinks in their fridge. Free and fast wifi and good air con. Love the layout of room as has its own hall area with storage and safe, then bathroom is connected via corridor rather than room and makes it feel bigger and more private. The beds are the most comfy beds ever!!!Rooms cleaned every day unless you stated otherwise. A few fixtures in bathroom were either loose or broken. Close to main area and the national museum however not handy if either of the party has mobility issues as it's a good walk and hotel itself has lots of stairs. Overall decent hotel for price and very quiet at night. Breakfast can be very crowded but plenty of choice. Has outside garden area although we did not use this"